Cannot log into Microsoft Account on Ps5

Hi there!

Please try to sign out from your PSN account and restart your console. Once booted, sign in again to your PSN account and try to sign back in to the Minecraft Legends.

If it does the same thing, please contact the Minecraft Support team for them to inspect or investigate your account properly on their end. Submit a ticket here https://help.minecraft.net/hc/en-us/request/new

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good morning

Unfortunately, the Microsoft account only has linked social media accounts, game accounts such as ubsoft, epic games, psn, are done in an inverted way, that is, the platform account is linked to the microsoft account, and microsoft does not have access to accounts owned by other companies.
In your case, only playtstation can help in this process since microsoft has no access to the process or the information.

Any update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different eAny update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different email at all. It's ridiculous

Any update on how to unlink a Microsoft account

Microsoft support is atrocious. I'm literally logged into the account on my Xbox, have credit card statements, the credit card number, I have the device ID, ect. Yet still, I cannot access my account password. Ridiculous. That account has hundreds of dollars of bought games. Glad you robbed me blind Microsoft. I'm just going to purchase a PS5 as my upgrade instead.

Hi Alan! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft account.

Based on your description, kindly try to perform the following workarounds according to this article: https://windowsreport.com/microsoft-account-doesnt-exist/

"1. Check if the account name was typed correctly.

It is possible sometimes that, the account name was misspelled. Double-check if you typed it incorrectly.
If the account name was typed correctly, maybe the email address is incorrect or has been changed recently.
Make sure that your email has the correct domain at the end: @gmail.com, @outlook.com, @live.com, etc.
Try to log in using your old email address or phone number if they were changed.

2. Find your account name from your Windows 10 PC or Xbox.

Click on the Start button on the left side of your Taskbar, and select Settings.
Head over to Accounts, then Email & accounts.
Check your Microsoft account names under Email & accounts.
Another method would be to open any Office 2016 or 2019 app and create a new document.
Click on the top left corner where it says File, then select Account.
You can see your Microsoft account name under User information or in the Product information section.
One last method would be to sign in to your email associated with your Microsoft account.
Then, check for previous emails from Microsoft.
The previous emails from Microsoft will show your account name.

3. Make sure you’re using the correct account type.

An account that your workplace or school provided may not have a Microsoft account associated with it. So, you might need to create a new Microsoft account.
Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft 365.

Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account.

The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account."

4. Your Microsoft account might have been compromised/hacked.

From the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 try to follow the instructions in the interactive tool in order to recover your account.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl