Cannot log in to Microsoft Store, Xbox will not launch, needs update

Discus and support Cannot log in to Microsoft Store, Xbox will not launch, needs update in XBoX Accessibility to solve the problem; It's all in the question... Tried to reboot several times, uninstalled Microsoft Store, reinstalled it. Same thing happens. I start Microsoft Store,... Discussion in 'XBoX Accessibility' started by GuyLaRochelle, Jan 29, 2025 at 5:33 PM.

  1. Cannot log in to Microsoft Store, Xbox will not launch, needs update


    It's all in the question...

    Tried to reboot several times, uninstalled Microsoft Store, reinstalled it.

    Same thing happens.

    I start Microsoft Store, it starts "offline", my account not logged in. Try to sign in, my account comes up, I click "Continue", an empty gray popup window appears for a second, then closes and nothing. I'm back in the store but not signed in.

    I'm stucked because the xbox app is saying it needs to be updated and I just can't.

    Help

    :)
     
    GuyLaRochelle, Jan 29, 2025 at 5:33 PM
    #1
  2. Sunil166 Win User

    Forza Horizon 5 not starting on Windows 10( xbox launcher/ms-store | error code: 0x12c)

    Forza cannot be opened anymore (the error popup window redirects to the ms-store which forza cannot be opened from either), and the xbox launcher won't launch. Microsoft Store looking for updates runs forever.

    UPDATE:
    I reinstalled Xbox GameServices and now the game starts again with the error code 0x12c as before
  3. george9078907890 Win User

    Can I buy Minecoins with the Microsoft account balance without using another payment method like credit cards, Paypal, etc?

    To update this post, in case anyone else has this issue.

    The Microsoft Store on Windows PCs intergration Minecraft is broken. Seems crazy given Minecraft has almost 100, Million Users. I suspect Microsoft know the store is broken but are not interested in fixing it, why would they given that the cash goes to them.

    You cannot add money to the Microsoft Store for your children in your family account and purchase Minecraft coins/content. (well, you can add the money, but not spend it on Minecraft).

    FIX...

    I did manage to get this resolved, but you need an XBOX. I logged into my sons XBOX and set up an account for my daughter using her Microsoft account details. I launched Minecraft with my daughters account. Once in Minecraft on the XBOX, the intergration with the Microsoft Store worked. When I went to purchase the content on the xbox, it took the money out of my duaghters account and bought the content. I could then log into her Windows PC, with the same account and the content is there....
  4. Marcinek55 Win User

    I have a problem with my computer and i cant log in into my xbox account!

    I was launching via microsoft store but i cant even log in to xbox beta app.
  5. SammyVS Win User

    I payed for minecraft but cant use

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    These steps can help you, give it a try.

    Check for updates on Windows Update, update everything including optional/additional updates.

    1. Logout from Xbox app, Microsoft Store app and logout/remove your account from your launcher too

    2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset. Do this with the launcher too.

    3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.

    4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.

    5. Restart your PC, log into the Microsoft Store, log into the Xbox app, log into the launcher and see if that solves the problem.

    Make sure you are logging into the launcher with the account you purchased the game from. If you have migrated your account to Microsoft, you will need to log in with your Microsoft account on the launcher.
  6. Onyx Is Here Win User

    I can't install any games with administrator approval required for installation

    Sorry to hear it. Please double check that the computer does not need any updates. If it does then update the computer then try downloading again.

    If you still cannot download the games via the Xbox Beta App then please launch the Store App and try downloading the games from there.
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Cannot log in to Microsoft Store, Xbox will not launch, needs update

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