Cannot log-in to Microsoft Solitaire Collection after changing my password

Discus and support Cannot log-in to Microsoft Solitaire Collection after changing my password in XBoX Games and Apps to solve the problem; I cannot log-in to this app via the start menu. When I try to, I am prompted to go to FAQ Archive - Microsoft Casual Games. I can log in with no... Discussion in 'XBoX Games and Apps' started by 1d2bc4fc-d77a-4dbc-8ac2-4f3d98b5463a, Oct 12, 2015.

  1. Cannot log-in to Microsoft Solitaire Collection after changing my password


    I cannot log-in to this app via the start menu. When I try to, I am prompted to go to
    FAQ Archive - Microsoft Casual Games. I can log in with no problem whatsoever if I go to the Xbox website. I've tried everything in the troubleshooting steps, including every step listed under 'I tried to play
    Microsoft Solitaire Collection today but there was a problem with it! Help!' section listed on that site. One of the steps under that section stated to go into the settings in the store & go to app updates & press both 'Check for Updates AND Sync Licenses.'
    However, I do not see that option. All I see under 'App Updates' is that the setting to update automatically is on. There is nothing else to click or hover on in that section. Whether or not this is significant, I have no idea. So I went to the next step
    which was to uninstall the 'Microsoft Solitaire Collection' app.

    However, I'm still having trouble logging into the app via the start menu. This has been going on ever since I changed my password about a week or two or so.. I am using the 64-bit version of Windows 10 Home.

    Please advise.

    :)
     
    1d2bc4fc-d77a-4dbc-8ac2-4f3d98b5463a, Oct 12, 2015
    #1
  2. Microsoft Solitaire Error Code 107_113_11301

    After a reinstall of Windows 10 and 4 attempts to reinstall Microsoft Solitaire Collection, I still can't play Daily challenge or Events. Xbox logs me in and shows my history. I can play the daily in Microsoft Mahjong but not in Solitaire. Also cannot
    play the Star Club games. The Microsoft FAQ is no help at all even after trying several solutions that do not apply to the error code.
     
    StoriedMarker, Oct 12, 2015
    #2
  3. Logging in to Microsoft Solitaire Collection

    I changed my Microsoft username, and now I cannot log in to Microsoft Solitaire Collection.

    I can log in to XBox live web site with the new info, and it does show my account.

    Solitaire shows error 1170000, but I could not find any info on that code.

    It will not let me enter new user account info, it goes into a loop - log off - can not log on
     
    FonderShark734, Oct 12, 2015
    #3
  4. Bobi.Perry Win User

    Unable to download Microsoft Solitare Collection

    All of a sudden my Microsoft Solitaire Collection cannot be logged in to.

    I'm logged into Xbox.com as it tells me to do.

    I can't access my Tripeaks game which I've been playing for a few years,

    Win 8.1
  5. lauretteimpens Win User

    Bij aanmelden krijg ik steeds foutmelding 1170000 bij xbox live kan dus niet spelen kan iemand mij helpen aub

    Speel xbox live Microsoft solitair collection daguitdagingen enz maar kan mij niet meer aanmelden met mijn account steeds dezelfde foutmelding 1170000

    -[Translation - Play xbox live Microsoft solitair collection day challenges etc but cannot log in with my account the same error message 1170000]
  6. XBF Crystal P Win User

    Microsoft Solitaire Collection のログインパスワードについて [Translation - Microsoft Solitaire Collection About Login Password]

    Hi there karenzel,

    Thanks for reaching out here in Xbox Forums. I understand you are experiencing an issue with logging into the Microsoft Solitaire Collection. Short answer, there is no workaround to check the passwords.

    I recommend to try the following troubleshooting article:


    Try this out and let us know the results.
  7. MrMarcoSchmidt Win User

    Freecell has stopped recording wins but not losses

    Similar Problem on my Windows 8.1 Machine. For a few days Microsoft Solitaire Collection only stops recording stats for FreeCell and Pyramid on the Xbox Network.

    Reinstallation as described in the Microsoft Solitaire Collection FAQ has changed nothing.

    Microsoft Solitaire Collection Version is 2.3.1406.1149
  8. (Jerald) Win User

    X-Box Live and Microsoft Solitaire Collection

    I changed my email on all my accounts including Microsoft and X-Box. I can log on to all of the accounts, but Microsoft Solitaire Collection still does not connect via X-Box Live.
Thema:

Cannot log-in to Microsoft Solitaire Collection after changing my password

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