cannot log in to 360 profile,

Hi, I hope you're doing great out there.

I'm an Independent advisor and I'm here to help you with your concern.

I am sorry that you are having this issue, it is very likely that you will have to remove your profile, create an application password in your MSA in order to be able to login. Lets go

Follow the recommendations in the article: https://support.xbox.com/en-CA/help/xbox-360/my...

When asked for the password again:

- Go to https://account.microsoft.com/security and sign in to your Microsoft account;

- Select More security options;

- Under App passwords, select Create a new app password. A new app password is generated and appears on your screen;

- Enter this app password where you would enter your normal Microsoft account password.

Let me know if you have any questions. I'll be happy to clarify it.

It was a pleasure interacting with you on this thread. Hugs!

Yes. I can log in there, but need to log onto to the xbox 360 to play games and access other apps. I cannot download the profile onto the xbox 360.

I've been doing some reading, and it appears as if you can be logged into one Xbox One and one XBox 360 at the same time. You cannot be logged into two Xbox Ones or two Xbox 360s at the same time though. So you may be fine using the same profile on a XB1
and XB360 at the same time.

any help would be appreciated

You can be logged onto one profile on one Xbox 360 and one Xbox One at any one time. You cannot be signed into two Xbox 360s at once or two Xbox Ones at the same time, but one of each is perfectly fine.