Cannot load disc in new Xbox One

Sorry to hear it. On the front of the console is a slot. You would slide the disc in there. Once in a small amount the console will grab the disc and pull it in. To remove the disc you would press the silver button just to the right of the slot.

Thank you but this is not my issue. I bought the disc for XBox One Edition but cannot launch it. When I insert the disc it just launches the new, Bedrock edition (which was already installed).

Same issue but on the 360 elite. I went to exchange the disc and Gamestop gave me a new one. Same isssue with the new disc as well. It loads up to the title screen and when I choose to load my game, it gives me the unreadable message. Helps

The disc drive loading mechanism has likely failed. As the original models of Xbox One are no longer repaired, I’m afraid you’ll need a new console.

This happens because the playing disc is damaged, so the console cannot read the map correctly. You fix it by either taking care of your disc, or by downloading the disc to your hard-drive. To an extent if your connection is too slow it will sometimes not
be able to load the map on your console and you will get a failure to load. However, this rarely happens due to a connection.

This happens when your disc is so damaged that your console cannot read all of the maps properly. However, if you download an undamaged disc to your hard-drive, it will load from your hard-drive rather than the disc.