Cannot link Xbox account to EA to Access Xbox Game Pass Games

Discus and support Cannot link Xbox account to EA to Access Xbox Game Pass Games in XBoX Accessibility to solve the problem; I am using xbox pc game pass and am attempting to play an EA game through game pass. However, whenever I try and install the game I get the following... Discussion in 'XBoX Accessibility' started by Birchay, Feb 19, 2023.

  1. Birchay
    Birchay Guest

    Cannot link Xbox account to EA to Access Xbox Game Pass Games


    I am using xbox pc game pass and am attempting to play an EA game through game pass. However, whenever I try and install the game I get the following message from the EA app "something went wrong, to continue linking your EA account head back and start over".

    But when I try to login into the EA app with my xbox account it just keeps telling me "Your EA credentials may have expired, please try again or reset your password.". However, even resetting my password takes me back to that same error.

    When I log into an existing EA account and attempt to link my Xbox account through the EA app it says the Xbox account is connected to a different EA account and I should unlink it. So I went into the section in my Xbox account that shows all the apps and services my Xbox account is connected to and I removed EA from that section and then tried to link my account again and it still tells me my account is already linked to an EA account.

    At this point, I am just going in circles and it feels like there really should be some way that Microsoft can do something about this, especially since EA play access seems to be an important part of game pass.

    :)
     
    Birchay, Feb 19, 2023
    #1
  2. SimonSæterbø Win User

    Gamepass PC - EA Linking doesn't work

    The linking system of the accounts it's not made by Xbox, this is on EA servers, ideally when you link an account with your other accounts you should not use an account that you won't keep using to avoid this
    This is true, but it's also the issue.

    Since EA titles on Xbox Game Pass rely on EA's service and servers to link, several users simply can't connect because EA has inferior solutions and a poor system when it comes to account management. I and others can't ever play EA titles without making a brand new Xbox account with no prior EA account affiliation and then link, technically for the first time with new accounts on both ends.

    As I mentioned above, this is because several users such as I likely had an old account connected with EA in some sort, and now, it can't be re-linked even if the account no longer exists, as EA only allows a single link with an account through its existence, regardless of if it exists, is linked or not, etc.

    Disregarding all that. What I am more curious about at this point, almost a year after trying to figure this out, I wonder if Xbox Game Pass actually pays EA for its services and games appearing on Xbox Game Pass, or if they only get paid per download and playtime of each game?

    Because at this point, it really feels like typical EA-mediocrity is ruining a pretty great service, which is Xbox Game Pass.

    This could also be solved by not forcing users to connect or link with EA to play their games, but that doesn't sound like an "EA option".

    I just hope Microsoft Xbox and the team from Game Pass are aware of this issue, and I'm sure they have access to statistics within their application confirming that their users in mass, can't ever access EA titles.
  3. Viper7Gamer Win User

    Help needed as Son cant accsess gold subscriptions

    You cannot share all things with EA Access.

    You cannot share Early Access trials and discounts.

    You cannot use the EA Access app unless your Xbox account is subscribed.

    You can share any EA games from the vault that you have installed with your profile.

    You can share any EA games you purchased.

    You can share Xbox One Games with Gold that you have installed with your profile.

    You can share any purchased games and most DLC.

    You can share online multiplayer benefits.

    You can share any Game Pass game.
  4. AlexColter Win User

    How can I purchase Sea of Thieves digital currency from my store account to go a different linked Xbox account?

    Exact MS account check!

    Linked to Xbox account uncheck... that one doesn't have the funds.

    • My MS account -> linked to old account that MS or EA cannot assist with, thus orphaned.
    • no MS account ->New Xbox account not linked, but have Game pass on.
    Is there a way to remove an Xbox account and link a new one?
  5. grooner Win User

    EA account wont link to Xbox account

    N.B. please dont lock this thread yet like the other one with "any issues linking your xbox account with ea will have to be dealt with via ea support as microsoft dont have access to ea accounts."

    The linking to enable EA Play with Game Pass is the joint responsibility of MS and EA and only works properly when newly initiated from the xbox app. Despite this feature being months late it's flaky and doesnt allow for a previous account linking for example.
  6. Farscape247 Win User

    PC Game Pass questions

    and to add it only covers games on the xbox app, no other store.

    be aware that ea desktop is required for the ea games provided in the pass and that your ea account must be linked with you xbox account, also there are no achievements for ea games included in the service.
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Cannot link Xbox account to EA to Access Xbox Game Pass Games

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