Cannot link PlayStation account to Minecraft/Microsoft

MatthewSoza · Jan 22, 2020

Hey all.

Currently, I cannot link my PS4 Version of Minecraft to my Microsoft Account. I initially tried logging in after dusting off my PS4 and updating Minecraft to the latest version, but was stuck loading on the log in screen. I decided to cancel by pressing Circle
to try again, only to be met with "Oops! Looks like the Microsoft account you are trying to use is already connected to another account on PlayStation network." Keep in mind I had
just updated it to the new Bedrock version, just logged in right then, it hung, and I pressed cancel. I do
not have a secondary Microsoft Account, nor PlayStation Account, so there's no way another account had been linked. I've tried multiple times to link it, only to be met with that same issue. I've changed my password, disabled 2FA, and even logged out
of Xbox on another device, logged back in. Nothing has changed that error. I
do have a gamertag, since I had an Xbox One in the past, and I play UWApps on Windows 10.

Steps done to try and log me in on PS4:

1. Changed password/Disabled 2FA

2. Logged out of Xbox on PC and Phone

3. Deleted all Minecraft data on PS4, reinstalled

4. Tried logging in via another PC/Device

5. Tried logging in on the PS4 multiple times, hoping the code would work

All have attempts failed.

:)

Lucas Lauer

You cannot see on the Microsoft website if you linked your PSN account to it or not.

Have you ever played Minecraft on your or a friend's Playstation?

Or maybe have a friend ever played Minecraft on your Playstation?

I ask because maybe your Microsoft account is not linked to any PSN account, but the PSN account on your PS5 is already linked to other Microsoft account - which makes it impossible for you to sign in and link your current Microsoft account to it.

XBF Mohammed C

Unfortunately, you cannot see which PSN account is using the Microsoft account!

The only thing you can try is to check with PSN if there is any possibility to figure out what PSN account is using the Microsoft account,

JolvexieAvenue

Ive tried all these things but nothings working -_- plus ive never used Xbox or any other Minecraft platform except PS4

XBF Leo G

Hello JolvexieAvenue,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
JolvexieAvenue!

Texans151

This question was already answered. Below is the link to the tread that has the information you are looking for. I hope it helps you to fix the problem and you have a wonderful day.

Link:

https://answers.microsoft.com/en-us/xbox/forum/all/signing-into-a-microsoft-account-on-ps4-minecraft/89f6c3d5-17de-4869-b94a-00114eead3a3

Have a very Texan Day

Cannot link PlayStation account to Minecraft/Microsoft