Cannot launch games or apps with Live profile

Discus and support Cannot launch games or apps with Live profile in XBoX on Consoles to solve the problem; Ok, so I have what seems to be a very weird issue with my Xbox Live profile. This just started yesterday. I tried to load Arkham Origins last night,... Discussion in 'XBoX on Consoles' started by GolfPro72, Jul 30, 2014.

  1. GolfPro72
    GolfPro72 Guest

    Cannot launch games or apps with Live profile


    Ok, so I have what seems to be a very weird issue with my Xbox Live profile. This just started yesterday.

    I tried to load Arkham Origins last night, and when I did, it went to a black screen and would not proceed. I clicked the Xbox button and selected Home, and it froze. I thought this was odd, so I shut down the console, restarted, signed in with my profile (no
    issue), then tried again. Same thing happened. Shut down, restart, signed in again. Tried to load an arcade game instead. Same thing. Shut down, restarted, sign in, tried launching Netflix. Same thing. I checked on my profile, it's not showing as corrupted,
    and as I said, I can sign into Live without issue. I see everything that I should be seeing, I just can't launch anything.

    On a whim, I decided to try and launch the game with another profile, one of my Silver guest accounts. Boom, launched without problem. So I signed out of that, signed in with my Live account, launched the game, and it loaded. Played for a bit, then shut down.
    About an hour later I logged in with my Live account again, tried to start the game, same issue as before. On a whim, I decided to sign out, try the Silver account again, and sure enough, it loaded. Signed out, signed in with the Live account, tried the game,
    and it loaded.

    So whatever is going on here seems to be linked to my Live profile, but there doesn't seem to be a corruption. I can see all of my DLC, my saves, everything. It just won't launch games or apps, but a Silver account on the same console will. As a precaution
    I copied all my important game saves to a USB stick and saved my I Am The Night game file to the could as well (If I lost that, I'd probably cry. Seriously. And I'm 41, so this is no laughing matter Cannot launch games or apps with Live profile :p)

    Has anyone heard of this issue? If so, is there a fix? Should I delete my profile from the console and recover it, or is there another method I should try first?

    Thanks in advance for any help/suggestions.

    :)
     
    GolfPro72, Jul 30, 2014
    #1
  2. TKDmasta79
    TKDmasta79 Guest
    Xbox is pretty much dysfunctional.

    I cannot detect wireless connections on my Xbox, and cannot connect to Xbox Live as a result. Also, I cannot launch games or apps because they claim that they took too long to start. Pretty much cannot do anything.
     
    TKDmasta79, Jul 30, 2014
    #2
  3. rusvaidi
    rusvaidi Guest
    Unable to download app for a profile

    Hi, i have 2 live profiles on my xbox 360.

    1 profile with hotmail email, got only 1 tab for games and apps (combined).i cannot install app on this profile. The bing tab is also not present.

    1 more profile with gmail account, got 2 seperate tabs for games, and apps. I can install app on this profile and the bing tab is there.

    Can i customize the tabs? Seperate them if possible, at least how to download app for the hotmail profile.

    Also, i tried to do the live chat support, my 1st and last name are not populated, hence i cannot proceed with support.

    Help please. Thank you.
     
    rusvaidi, Jul 30, 2014
    #3
  4. GolfPro72
    GolfPro72 Guest

    Cannot launch games or apps with Live profile

    So it would seem I'm not the only one experiencing this, and the temporary solution is to play offline.

    forums.xbox.com/.../4858882.aspx

    Hopefully this gets fixed soon.
     
    GolfPro72, Jul 30, 2014
    #4
  5. onyxishere
    onyxishere Guest
    onyxishere, Jul 31, 2014
    #5
  6. As Onyx says, it is a known issue. If you could try everything listed
    here in these posts by Mister Rush, please let us know if they help you.
     
    Misses Quinzel, Jul 31, 2014
    #6
  7. GolfPro72
    GolfPro72 Guest
    Have done so, results are posted. Thanks.
     
    GolfPro72, Oct 31, 2018
    #7
  8. GolfPro72 Win User

    Cannot launch games or apps with Live profile

    Have done so, results are posted. Thanks.
  9. Misses Quinzel Win User

    Cannot launch games or apps with Live profile

    As Onyx says, it is a known issue. If you could try everything listed
    here in these posts by Mister Rush, please let us know if they help you.
  10. onyxishere Win User

    Cannot launch games or apps with Live profile

  11. GolfPro72 Win User

    Cannot launch games or apps with Live profile

    So it would seem I'm not the only one experiencing this, and the temporary solution is to play offline.

    forums.xbox.com/.../4858882.aspx

    Hopefully this gets fixed soon.
  12. Moshe Pupkin Win User

    Bought a game which is not working and cannot get a refund!

    >The game or app must be downloaded and launched before requesting a self-service refund.

    I cannot possibly satisfy this condition since the reason I'm requesting a refund is because I cannot launch the game to begin with!
Thema:

Cannot launch games or apps with Live profile

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