Cannot launch any game while downloading or installing another game.

HoloTheBadWolf · Sep 23, 2016

After the most recent preview build update I can no longer play any game disk or digital while I install or download a game onto the system.

:)

Malacath · Sep 23, 2016

can you install one game while playing another

@M Bierce

You can't play a disc game while installing another disc game

But you can play a disc game while another is downloading, play a download while installing a disc or play a download while installing another download.

zico291 · Sep 23, 2016

Is my Xbox Installing or downloading updates?

I put my Titanfall disk in the drive around 10mins ago and it said Titanfall needed an update (810mb). What I can't work out is if it's downloading an update or installing the game I am at 10% now. For a 16GB game it sure does take a while to install, I
remember having similar problems at launch with Forza 5 and Battlefield 4.

So the question I am really asking is can you tell if the Xbox One is installing or downloading updates? Because all my Xbox says is "Installing" on the disk tile and "Installing" in my games and apps.

Pandasaur cx · Sep 23, 2016

Hiya HoloTheBadWolf,

Do you have access to the Preview Support forums? I'm highly suggest making a post in there if you are able.

Pandasaur cx

Hiya HoloTheBadWolf,

Do you have access to the Preview Support forums? I'm highly suggest making a post in there if you are able.

Malacath

@M Bierce

You can't play a disc game while installing another disc game

But you can play a disc game while another is downloading, play a download while installing a disc or play a download while installing another download.

ChrisPaoli

Yup, i launched three different games already installed (and even downloaded another game just to test). All launch with no issues. It's only this one.

DeniqL

Try this workaround

Open the Xbox app on phone or PC and sign in

Search for the game that cannot be installed

Press Download to console and select the destination console

Once the game has installed on that console, insert the disc and try to launch it

leochan2k

i have even tried install a new windows 10, but the game still cant launch after sync my data. I switch to another new microsoft account and launch the game with no problem, seems there have some problem on my save data on cloud and when the data load it just cant load into game. i cannot find any method to delete my cloud save

Cannot launch any game while downloading or installing another game.