Cannot join Xbox Game Pass Ultimate/

Hi Josef, cheers for the reply. My main account has game pass ultimate. I have identified that my friend who bought the game at a similar time also has the same problem. I can join people in other games through xbox invites and I also cannot use the GTA online in game system to join my friends. I also changed my xbox parent account to another with game pass ultimate and same result.

Hi AlexandraJones2

Any time left on prior subscriptions you had before joining Xbox Game Pass Ultimate would convert and stack as time for Ultimate and the previous subscriptions would be automatically canceled since Ultimate includes Gold and Game Pass for Console and PC.
You can view the history of your subscriptions here https://account.microsoft.com/services/. Also to note is that Ultimate will never revert back to either subscription
at the end of its cycle. Once Ultimate expires or is canceled, the user will need to re-join any of the subscriptions manually.

It is impossible to have Ultimate and any of the other two subscriptions concurrently, so by canceling Ultimate, you also canceled your access to Xbox Live Gold features. The Game Pass subscription you have running currently would have to have been joined
after you canceled Ultimate because as mentioned before, you cannot have Ultimate and another subscription active at the same time. You can only add time to Ultimate if that is the subscription that is running. Your

Microsoft Account order history will also have a record of any purchases or renewal's and then you can compare the dates with what you see in the subscription and services section.

I think you misunderstood the Ambassadors' response. You cannot access online features or join party chats with just an Xbox Game Pass subscription. You need to have an active Gold or Ultimate subscription to do that. There is 3 separate Xbox Game Pass subscriptions;
Xbox Game Pass for Console, Xbox Game Pass for PC, and Xbox Game Pass Ultimate. Only Xbox Game Pass Ultimate includes Xbox Live Gold and the two Xbox Game Pass subscriptions (Console & PC). If you only have the Console or PC Xbox Game Pass, then you will not
be able to access Xbox Live Gold features. You will need to re-subscribe to Xbox Live Gold to do that.

All of this information can be found on the
Xbox Game Pass Ultimate FAQ.

As above, you exisiting Live Gold gets converted to Ultimate and cannot then be changed back. It means you get the added benefits of GPU (games and whatnot) for the same price as Live Gold as GPU contains LG.

From the GPU page:

"Joining Xbox Game Pass Ultimate automatically upgrades your existing Xbox Live Gold, Xbox Game Pass for Console, Xbox Game Pass for PC, and/or EA Play (purchased through Xbox) memberships."

So, if you had 12 months of Gold, then you should now have 12 months of Ultimate. It cannot then be downgraded back to Live Gold:

"Once converted, you cannot re-convert your Xbox Game Pass Ultimate membership back to a previous membership"

https://www.xbox.com/en-US/live/gold/upgrade#promotionaloffers

https://www.xbox.com/en-GB/legal/subscription-terms

Is this Xbox Game Pass for Console or Xbox Game Pass Ultimate?

Joining party no longer requires Xbox Live Gold.

Soo how team Microsoft solve this problem?? If I get refunded, my account still cannot join game pass ultimate.. still cannot buy again.. please give me solution or help me make this right..