Cannot install KB5004476

Hi there,

I have had the same issue as above.

I have gone to that folder that you listed above on my computer and all 3 files are there already.

I have tried manually downloading the KB5004476 for the same system as the original question but it says the update is not compatible and will not download.

Not sure what to do now..

Hi there Stayner! Christopher here, an Xbox fan and been on Xbox for years already. I would really love to make your day by helping you out. I've been dealing with this issue for 2 months and I've finally been able to get this update to install. It wasn't an easy process, and It was difficult to find the file in question that caused these problems.

Basically, I downloaded a .bat file to create logs of failed updates, and it gave me a log file that told me a file called "nvraid.inf" was missing, and was causing the update process to stop. Apparently this is a driver file from NVidia that has allows you to set up your storage in RAID. The directory it should have been in was "C:\Windows\System32\DriverStore\FileRepository\nvraid.inf_amd64_144351277838b429", but the file and the folder itself were missing. What I had to do was get a friend to go into their FileRepository folder and send me all the contents of the nvraid.inf_amd64_144351277838b429 folder. Turns out there were 3 files that were missing instead of 1 which I initially thought. Those being nvraid.inf, nvraid.sys, and nvstor.sys. After putting the files and folders where they all should go, I updated my PC and it finally installed.

If anyone has any similar issues to this, heres all the files:

.bat update log creator: https://www.dropbox.com/sh/cn2rg4k9jq87upq/AABX...

all 3 files that belong to the nvraid.inf_amd64_144351277838b429 directory: https://www.dropbox.com/sh/yjijqqrndij3pph/AAAM...

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I have this problem recently and have installed KB5004476, too.

I found the problem may be GamingServices cannot run.

If I start the service, I get the error 1060, the specified service does not exist as an installed service.

I'm Samy an independent advisor and I'll be helping you

How are you?

Follow these steps, if one doesn't work, move on to the other.

1. Press Windows Key + i and go to apps, search for ''gaming services'' click ''advanced options'' and then ''terminate, repair and reset. Try starting the game again.

2. Launch PowerShell as an administrator and enter

“get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers”

Restart your PC, open PowerShell as admin again, and enter

“start ms-windows-store://pdp/?productid=9MWPM2CQNLHN”

The Microsoft Store will open and ask to install Gaming Services, install. Then try starting the game again.

Sorry to hear it. If you're unable to install the required update via the Update settings then please manually download and install the update via this link https://www.catalog.update.microsoft.com/Search.aspx?q=KB5004476