Cannot install games/apps on microsoft store. Also, wsreset.exe not working

Hi!

If you cannot download and install Microsoft Bingo from the W10 Store, then try to restore the app with the "wsreset.exe" command.

Kathy:

Thanks for your response, I added the Xbox app and the Store to the exception list, however that did not work. I have fully uninstalled McAfee whish also did not work.

I ran WSRESET.EXE a few time with Run as Administrator, however that also did not work.

I am still receiving the same error messages from both the Xbox app and the microsoft store.

I can still install apps that do not support installation to a specific folder, however the apps that require Admin approval keep giving me the error message.

I just installed Microsoft Mahjong and that download and installed fine.

Thanks.

Jeff B.

Try reinstalling the DLC from the Microsoft Store. Go to the Microsoft Store app and search for the DLC, then click on "Install" to download and install it.

If the above steps don't work, you can try resetting the Microsoft Store. Press the "Windows key + R" to open the Run dialog box, type "wsreset.exe" and click "OK." This will reset the Microsoft Store cache.

i am signed into microsoft store and the xbox app with the same account, my windows 11 and xbox app is up to date, i have used wsreset.exe on the microsoft store numerous times now, i follow each wsreset with an attempt to download gaming services either through the xbox app, or through microsoft store using the gaming services page i can access by putting the "start ms-windows-store://pdp/?productid=9MWPM2CQNLHN" command in powershell. none of these solutions have solved the problem, downloading from the xbox app still does nothing and the microsoft store still freezes the second i click install on the gaming services page. i cannot update gaming services because it isnt installed, i still cannot get it to install.

For clarification i am not having issues with updating gaming services, i am having issues INSTALLING gaming services. i was having other issues with gaming services before hand and the fix i followed involved uninstalling and reinstalling gaming services, the problem is that i cannot re install gaming services, NOT that i cannot update it. i do not have the app installed and i am trying to install it. reinstalling gaming services is quite literally the last step in the fix of the previous issues, but now i have a different one. (not being able to REINSTALL gaming services)

I appreciate it. Kindly clear the cache of Microsoft Store app by following the steps below:

1. Type "wsreset" or "wsreset.exe" on your search ba.

2. Right click and then run as administrator.

3. Wait for the Microsoft Store App to launch and then restart your PC.

After that try to install the game again.