Cannot install game!!

xXVaruca SaltXx · Apr 22, 2016

Okay, here's the deal. I had a copy of GTA5 for a while now, played normally and so on until it was uninstalled for storage reasons. I come back to it sometime later and it will not install, no matter what. Starts up set up, stops at 0%. I've tried going
offline, removing the network, hard resetting but this game just absolutely refuses to install. I even went to so far as to get a completely NEW disk, and it's still giving me the same issues. What's more it's telling me to "check my disc, it might be damaged,
and the OLD disk loads like nothing (though fails to install). Any other game works fine, but this one just doesn't want to work. >_<

:)

Mr.Piddybuddy · Apr 22, 2016

Cannot install game

Yesterday I wanted to add an answer, but this foum wouldn't let, because I flagged it as "Suggested answer". Seems I cannot answer myself.

Sorry for my useless post, the problem solved itself. I had to start the game in order to make it install itself. That's stupid, but that's how it seems to be on the XBox. I use to compare it to my PS4, where such things are more logical. Sorry again.

CoreValues · Apr 22, 2016

Cannot install game

Experiencing similar problem, witcher 3 disc play 1st time i insert but none of my other disks even register even though they are installed and have been played before, starting to really P me off. Tried an update but none given, tried hard reset but no
luck i'm at a loss. even bought 2nd disk of ds2 still doesn't work, only witcher 3 WTF!!

NeilSmith1984 · Apr 22, 2016

Hey, this is the backward compatability forum, you need this one:
forums.xbox.com/.../4270.aspx

maxen

Hello Undertakecare,

Can you power cycle (support.xbox.com/.../power-cycle-console) your console? So if that fixes things we can know it's not something more serious at play here.

If your drive is USB-powered (i.e. it does not have an external power supply of its own, typically a 2.5" drive)), your console can turn it off if you go into Settings: Settings/Power&Startup/[select the tile with your energy mode] and in that sub-menu you
can toggle the option for turning the drive off. However, for wall-powered hard drives (i.e. 3.5" drives) I believe it will not turn off.

Let us know how you get on.

~~~

CoreValues - your issue sounds like it's completely different. Please go ahead and make your own thread so that we can most easily assist you both.

Mr.Piddybuddy

Sorry for this useless post, but it's solved. I need to start the game in order to make it install itself. That's stupid! Well, it's XBox, not PS4...

Sorry again.

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

- Click in the search box on the taskbar.

- Type uac. A list of search results appears.

- Click “Change User Account Control settings”. The User Account Control Settings window appears.

- Set the UAC switch to any of the other options apart from Off.

- Click OK.

- Click Yes.

Then reinstall the EA Desktop App and try again

NeilSmith1984

Hey, this is the backward compatability forum, you need this one:
forums.xbox.com/.../4270.aspx

XBF Mohammed C

Try clearing the store cache as it solves almost all the issues, including 0x87e00017:

First, launch Command Prompt having administrative rights on the elevated console, then type wsreset.exe, and press Enter.

Wait a while as the code starts running and clearing the store cache.

When this process completes, Microsoft Store will launch automatically.

If the issue persists, Try to reset the Xbox game pass cache:

Press the Windows + S combination to launch the search bar, and type Xbox Game Pass in the text field.

Click on the top result and tap App Settings.

Scroll down to the Reset button, and click on it.

Finally, if you are asked for your consent, tap Reset again.

Cannot install game!!