Cannot get "Play to" to work

Discus and support Cannot get "Play to" to work in XBoX on Consoles to solve the problem; I have been trying to get this to function correctly all day and I can't find a solution. Smartglass works fine, Play to for Xbox Music works, but I... Discussion in 'XBoX on Consoles' started by Centerpeel, Apr 25, 2014.

  1. Centerpeel
    Centerpeel Guest

    Cannot get "Play to" to work


    I have been trying to get this to function correctly all day and I can't find a solution.

    Smartglass works fine, Play to for Xbox Music works, but I cannot get it to play a video from any app. The Xbox launches the video app and says "connecting" and most of the time my PC says that it is connected. That is as far as it goes though.

    I have tried it from internet explorer on my PC and from xbox video on my PC. I have uninstalled and reinstalled the video app on the xbox... I have cycled the power on the xbox and I've still got nothing...

    Any ideas for how to get this feature to work?

    :)
     
    Centerpeel, Apr 25, 2014
    #1
  2. GAGAHOUSE
    GAGAHOUSE Guest
    Can't get "Play to" feature to work...

    same setup, same problem

    issue was mcafee firewall, turned it off, playto file and it worked, turned firewall back on, playto still works

    try that with your firewall, it might work
     
    GAGAHOUSE, Apr 25, 2014
    #2
  3. Miss Diggz
    Miss Diggz Guest
    Can't get "Play to" feature to work...

    Hey there Dajo Fox,

    Thanks for posting what worked for you for your fellow gamers. If you have any Xbox Support related questions, feel free to create a new thread detailing what you're experiencing. That way we can cater our support specifically to you. Thanks!
     
    Miss Diggz, Apr 25, 2014
    #3
  4. Cannot get "Play to" to work

    Have you tried from the Desktop? go to file manager and find the media file, then right click and select Play To from there. There's also a setting within your router that I had to change to get mine to work.

    Can't remember exactly what it was but if you try what I have suggested and get back to me with your router Make/Model if they don't work. I'll have a browse and see what the setting was I needed to check.
     
    Skeeter Quill, Apr 25, 2014
    #4
  5. Malacath
    Malacath Guest
    Yes try from desktop.

    Also what antivirus and firewall are you using on PC?

    I've had trouble streaming to the xbox when I had Norton Internet Security installed.

    I uninstalled Norton and now just use Windows firewall and Windows 8's built in antivirus and now streaming works fine.
     
    Malacath, Apr 26, 2014
    #5
  6. Centerpeel
    Centerpeel Guest
    It doesn't work from the desktop either. Both of the videos are MP4 format. I have Verizon FIOS, so I'm using their modem/router.
     
    Centerpeel, Apr 26, 2014
    #6
  7. WOGwald
    WOGwald Guest
    I have not gotten any HD quality MP4s to PlayTo XBOX ONE. Only SD Quality. I think they have a very limited implementation of PlayTo working on the XBOX ONE right now.
     
    WOGwald, Oct 31, 2018
    #7
  8. Malacath Win User

    Cannot get "Play to" to work

    Yes try from desktop.

    Also what antivirus and firewall are you using on PC?

    I've had trouble streaming to the xbox when I had Norton Internet Security installed.

    I uninstalled Norton and now just use Windows firewall and Windows 8's built in antivirus and now streaming works fine.
  9. WOGwald Win User

    Cannot get "Play to" to work

    I have not gotten any HD quality MP4s to PlayTo XBOX ONE. Only SD Quality. I think they have a very limited implementation of PlayTo working on the XBOX ONE right now.
  10. Skeeter Quill Win User

    Cannot get "Play to" to work

    Have you tried from the Desktop? go to file manager and find the media file, then right click and select Play To from there. There's also a setting within your router that I had to change to get mine to work.

    Can't remember exactly what it was but if you try what I have suggested and get back to me with your router Make/Model if they don't work. I'll have a browse and see what the setting was I needed to check.
  11. Centerpeel Win User

    Cannot get "Play to" to work

    It doesn't work from the desktop either. Both of the videos are MP4 format. I have Verizon FIOS, so I'm using their modem/router.
  12. onyxishere Win User

    Cannot get game to play

    The game is licensed to his gamertag and console. Try going to your download history and redownloading the game. That should transfer your license to the game.

    If that doesn't work and you are connected wireless try using an ethernet cable for the download.
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Cannot get "Play to" to work

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