Cannot get in contact with Xbox

Discus and support Cannot get in contact with Xbox in XBoX on Consoles to solve the problem; Split from this thread. I have been trying to contaxt xbox because charges were made on my account that i had since cancled. I cant get a phone... Discussion in 'XBoX on Consoles' started by corinnepedone, Oct 31, 2018.

  1. Cannot get in contact with Xbox


    I have been trying to contaxt xbox because charges were made on my account that i had since cancled. I cant get a phone number to talk to a human. I will be disputing the charges unless i get my money redunded.

    If i can get a number frim someone so i can contact anyone, that woukd be great!

    :)
     
    corinnepedone, Oct 31, 2018
    #1
  2. worst company ever

    I try and contact support, and it wont even allow me to type my name in. if anyone can help me get into contact with an actual person that would be great. i cannot sign in to my xbox live account
     
    UnfledgedMean78, Oct 31, 2018
    #2
  3. HELP ! I NEED A SOLUTION PLEASE HELP !

    I've been on hold waiting to get someone for almost a hour and cannot get in contact with anyone .
     
    RUDE BWOY BUBS, Oct 31, 2018
    #3
  4. XBF Javier R
    XBF Javier R Guest

    Cannot get in contact with Xbox

    Hello Corinne,

    Our suggestion for getting in touch with our Customer Support Team is to request a callback through our system.

    Try this and let us know if this works.

    Best wishes!
     
    XBF Javier R, Oct 31, 2018
    #4
  5. XBF Javier R Win User

    Cannot get in contact with Xbox

    Hello Corinne,

    Our suggestion for getting in touch with our Customer Support Team is to request a callback through our system.

    Try this and let us know if this works.

    Best wishes!
  6. XBF Houmaidi O Win User

    I cannot get in contact with Xbox support.

    Hello @Gemmachine101!

    If you experience any issues requesting a call back or live chat on the Xbox support website, go through Microsoft support. Once you get to the virtual agent just say “Talk to an agent” and select Xbox as the product, and your issue from the list. Select the option “Call me back” or “Live chat”, which shows the estimated wait time/queue.

    If you don't see the options to request a call back or chat with support, change your category/topic until you do. If it does not work, please select billing & Subscriptions and "I don't recognize a charge".
  7. ngocphi Win User

    I cannot get in contact with Xbox support.

    Which browser are you using? chrome and safari has been known to havr issues with java scripts

    From various websites

    It's best to use edge or Firefox or even opera
  8. Gemmachine101 Win User

    I cannot get in contact with Xbox support.

    Hi there,

    I have tried all of this and it asks for a phone number to call me back on. However, when I type mine in throws me the error "There was an error connecting you. Feel free to ask another question or try again." I have tried so many times now and have no clue what to do.
  9. ngocphi Win User

    xbox cannot be contacted

    No asamy websites have call back. HOWEVER It.won't solve your issue

    Edge or Firefox are best

    Should.be noted ONLY enforcement.xbox.com can address the issue

    No phone number will solve your issue as it would be full of spammers blocking the line thata why enforcement is always via moderated forums

    Keep in mind there is a bug currently where short bans are listed as permanent you just have to wait it out if ita a 1 day or 1 week ban (listed.on the website )
Thema:

Cannot get in contact with Xbox

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