Cannot get any game to work on PC first error 0x87e00196 then 0x80073cfc

thanks for this perfect

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Beno

Please first check if your Windows system is up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

Then do this:

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account and try again

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If that doesn't work try running the SFC tool to find and repair possible system corruptions:

https://answers.microsoft.com/en-us/windows/for...

Feel free to share your feedback, greetings from another Microsoft user!

Well , at least there is some “progress” the error code has shifted for me to 0x80073cfc - the app cannot run, reinstalling it should solve the issue. When I try to download any of the 3rd party games on games pass.

Yes on PC trying to install new games on pc now I have a new error code 0x87e00196

Hello PhilAa_aa,my name is Oskayra, I will be happy to help you in any way possible.

Error 0x80073CFC occurs when playing an Xbox Game Pass game on a Windows 10 device. Reinstall the app. The application cannot start. Reinstalling should fix it.

Source:https://support.xbox.com/help/errors/error-code-0x80073CFC

I hope the information is helpful to you, if not, let me know that I will be happy to continue helping you, good luck and happy day.

Sincerely,
Oskaira.
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