Cannot get a TV signal from cable box to XBOX One

Discus and support Cannot get a TV signal from cable box to XBOX One in XBoX Games and Apps to solve the problem; The HDMI pass through was previously working with my Comcast/Motorola set top cable box (STB) until there was a power outage in my area. Since then I... Discussion in 'XBoX Games and Apps' started by solbergg, Sep 7, 2014.

  1. solbergg
    solbergg Guest

    Cannot get a TV signal from cable box to XBOX One


    The HDMI pass through was previously working with my Comcast/Motorola set top cable box (STB) until there was a power outage in my area. Since then I have been unable to get the XBOX to recognize a signal from the STB. I tried the steps outlined in the

    Microsoft support article
    , which included power cycling the STB and the XBOX, setting the cable visual output to 720p and audio to stereo, and I have tried new HDMI cables as well. Since the HDMI passthrough was working previously, it seems like the outage
    may have messed up the STB settings, but I'm not sure what else to change. Any ideas?

    :)
     
    solbergg, Sep 7, 2014
    #1
  2. TorriderLynx
    TorriderLynx Guest
    Xbox one and Denon AVR-791 no audio/image

    After one day of having the xbox one hooked up to get the cable box hdmi signal from my Yamaha RX-V665 receiver, the cable box seemed to be overheating (presumably from Xbox pulling video constantly / polling the tv guide). The issues seen are the xbox displays
    "We lost your TV signal, make sure your cable or satellite box is on and plugged in to the xbox" randomly while watching TV, at which time the display on the cable box shows "DUI (download user interface) as if it has just been restarted. Tested using through
    receiver and directly connected to cable box with the same results, TV freezes and signal is lost often within moments randomly. Immediately after having the issue I can hook the cable box up directly to the TV at which time the TV signal works flawlessly.
    Therefore the issue has to do with how the xbox one is utilizing the HDMI signal to and from the cable box. The cable box has never exhibited these issues before and doesn't have them when not connected to the xbox.
     
    TorriderLynx, Sep 7, 2014
    #2
  3. yerick
    yerick Guest
    TV Freezing

    Same issue as other. Fios tv freezes, move off xbox one to separate Fios is fine. Tried other HDMI Cables still the same problem. no tv pr freezes with xbox one and cable box in the loop. This problem seemed to have escalated today. I do get a message saying
    xbox one lost the tv signal. Don't believe this is a tv issue. this is an issue with xbox one and not seeing the input of signal from fios box.
     
    yerick, Sep 7, 2014
    #3
  4. TorriderLynx Win User

    Xbox one and Denon AVR-791 no audio/image

    After one day of having the xbox one hooked up to get the cable box hdmi signal from my Yamaha RX-V665 receiver, the cable box seemed to be overheating (presumably from Xbox pulling video constantly / polling the tv guide). The issues seen are the xbox displays
    "We lost your TV signal, make sure your cable or satellite box is on and plugged in to the xbox" randomly while watching TV, at which time the display on the cable box shows "DUI (download user interface) as if it has just been restarted. Tested using through
    receiver and directly connected to cable box with the same results, TV freezes and signal is lost often within moments randomly. Immediately after having the issue I can hook the cable box up directly to the TV at which time the TV signal works flawlessly.
    Therefore the issue has to do with how the xbox one is utilizing the HDMI signal to and from the cable box. The cable box has never exhibited these issues before and doesn't have them when not connected to the xbox.
  5. Farscape247 Win User

    Xbox One and watching TV could have been thought through better

    [quote user="kernelpanic67"]

    IMHO, I think that watching TV through the Xbox one could have been designed better. Why wasn't the interface designed as pass through? It's not very "green" to have on the Cable box, TV and Xbox one just to watch simple TV.
    The Xbox one itself generates a lot of heat. Once the Xbox goes off, you lose the TV signal. If I wanted to play my Xbox 360 (since the Xbox one doesn't play Xbox 360 games) I would need to have my Cable Box (TV plugged
    into cable box for power and I could setup the cable box to always have power the the aux power port, but that would defeat the purpose of me using the scheduled power off on the cable box), TV, Xbox One and Xbox 360 on. In addition, today the signal from
    the cable box was first stuttering (video and sound kept stopping) and when I turned off and on the cable box, the Xbox didn't see the signal. I was able to get the Xbox to see the signal, but I had to fully power off and pull the power cable out of the Xbox.
    I've since reverted back to having my TV on a dedicated input and the Xbox one on its own.

    [/quote]



    the xbox one does not generate a lot of heat, mine is always cold even after hours of gaming, when watching tv through the xbox it uses less power due to not having to do anything major and will never get to hot.
  6. iNS4NeKiCKS Win User

    Lack of HDMI Ports

    There is a way.

    You could use an HDMI Splitter (like this one
    http://amzn.to/1jSdFTL
    ) to split the Signal from your cable box. You'd have two separate outputs with the same signal from your cable box, one would go to the tv and one to the xbox.

    Hope this helps.
  7. ArminatorX Win User

    4k from cable box through Xbox day one edition

    The Xbox One doesn't directly pass through the HDMI signal. It always "intercepts" everything coming in from the HDMI in port and processes it.

    Since the original idea was to have TV and games "picture in picture", the Xbox takes the video signal, and processes it to be included with the TV app on the console and then outputs it via it's own video signal to the TV.

    Since the original Xbox One isn't 4K capable, you will not get 4K from your cable box if you run it through the original Xbox One.
  8. Zookinator Win User

    hdmi splitter/cable box/TV/Xbox One

    I just tried something similar. Because the XBOX Ones TV interface is not as good as the Comcast Cable Box's I wanted to buy a splitter and run the cable box to the splitter and then split the signal - one directly to the TV HDMI 1 and another to the XBOX
    one and then into the TVs HDMI 2. I wanted to be able to use the XBOX One TV while playing XBOX and then just use my Cable Box when not using the XBOX. It did not work. I received an error message that stated my cable signal was being compromised. I also could
    not get a TV signal to my XBOX One. I was told that I may need a splitter with a switch. I was hoping to avoid that. I didnt want to have to switch each time but if I have to I will.....Anyone out there have any suggestions or similar experiences?
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Cannot get a TV signal from cable box to XBOX One

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