Cannot get a teredo up address

tazala · May 4, 2018

hi

I’m having issues with teredo.

I have done all the advise, factory reset, disconnect all points from modem to router to Xbox one, and still not working.

My internet connection is fine on every console but the Xbox one.

Any support would be great

Also it asks me to update during reset but it won’t allow an update.

Regards Chris

:)

RIMT · May 4, 2018

Cannot get a Teredo IP Address

I just ran a test with dmz set on my laptop's ip, and all xbox-related and teredo/ipsec related ports were open. and when i put the dmz on the xbox one's ip, still gives me the stupid cant find an teredo ip adress.... this is just beyond frustrating.

SET2KILL2013 · May 4, 2018

cannot get a teredo IP address

ive had this issue for 2 days now , will not connect to match making cannot get a Teredo IP address , its nothing to do with my router as it was working fine ,and no amount of changing settings inside it would help, this is a Microsoft xbox problem on there
end ,but when is it going to be sorted out god! knows ? refund

Mister Revised · May 4, 2018

Hey there, what you will want to do in this case is reach out to the
chat/phone teams so they can take a deeper look into this issue with you.

Mister Revised

Hey there, what you will want to do in this case is reach out to the
chat/phone teams so they can take a deeper look into this issue with you.

The Human Nacho

EDIT: When I now run the multiplayer connection tests it is saying 'Cannot get a Teredo IP address'.

Misses Quinzel

Hey there, Soccer King6354! Factory resetting your console is an option that some users have found to resolve their Teredo IP error, however we encourage you to exhaust all troubleshooting with your network first. This thread is over a year old. Please post
up a new thread detailing what you're running into, your modem and router manufacturer and model, and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums.

JenPeKev

You, Sir, just solved this problem for me!

THANK YOU, THANK YOU, THANK YOU!

-Pete

jmcode

Calm stated: "Consequently a time capsule on a different ISP with no additional setup works fine." The reference to "a" TC leads me to believe it was not necessarily the same TC he is now using with Comcast. If it is not, then it may be that the other TC
has a different firmware revision that plays better with Teredo and the one he is using now has the flawed version referenced in the links I posted and/or is configured differently. Regardless, due to the nature of the problem, it is most likely an issue
with Calm's router settings. At most Comcast may be able to help walk Calm through configuring it, but it may be that a firmware update/downgrade of the TC is required...

Cannot get a teredo up address