Cannot get a Teredo IP Address

Discus and support Cannot get a Teredo IP Address in XBoX on Consoles to solve the problem; This is starting to drive me crazy. I am able to play online and with friends, but i cannot join the party chat. Also, i have a strict NAT. i get a "... Discussion in 'XBoX on Consoles' started by RIMT, Mar 13, 2014.

  1. RIMT
    RIMT Guest

    Cannot get a Teredo IP Address


    This is starting to drive me crazy. I am able to play online and with friends, but i cannot join the party chat. Also, i have a strict NAT. i get a " Cannot get a Teredo IP address" message when i tried to perform a multiplayer test in Settings. Tried to
    port-forward, DMZ, factory router reset, UPnP. Any ideas?

    I have a ZyXEL VSG1432-B101 gateway

    Firmware: V1.12(AADX.2)b1

    :)
     
  2. SET2KILL2013
    SET2KILL2013 Guest
    cannot get a teredo IP address

    ive had this issue for 2 days now , will not connect to match making cannot get a Teredo IP address , its nothing to do with my router as it was working fine ,and no amount of changing settings inside it would help, this is a Microsoft xbox problem on there
    end ,but when is it going to be sorted out god! knows ? refund
     
    SET2KILL2013, Mar 13, 2014
    #2
  3. mczero1989
    mczero1989 Guest
    cannot get a teredo IP address

    hey yes, there the steps i have followed prior. particularly the ones relating to teredo errors. my nat is open which seems to differ from other people having this problem? but i have done the upnp reset, tried putting the xbox in dmz and also opened up
    port forwarding to the xbox for the designated ports and still no luck.. would this likely be an issue with the router? i currently have a gateway due to cable nature of connection, I'm wondering if i was to bridge by gateway and install a different router
    if it would likely solve the issue?
     
    mczero1989, Mar 13, 2014
    #3
  4. jmcode
    jmcode Guest

    Cannot get a Teredo IP Address

    Is your Xbox connected directly to your ZyXEL gateway (i.e. no other router involved)? Wired or wireless?
     
    jmcode, Mar 13, 2014
    #4
  5. RIMT
    RIMT Guest
    Connected directly, Wireless. No other Xbox on the network, only this Xbox One.
     
  6. jmcode
    jmcode Guest
    Please delete all Xbox related port forwards, disable DMZ, forward ONLY the following ports to the Xbox, and reboot the Xbox (hold power for 10 seconds):

    88 UDP

    3074 TCP and UDP

    and if you have COD Ghosts, also:

    3075 TCP and UDP

    3076 TCP and UDP

    Test again and, at the results screen, hold LT+RT+LB+RB for additional info. Report back.
     
    jmcode, Mar 13, 2014
    #6
  7. RIMT
    RIMT Guest
    Download Speed:

    15.06Mbps

    Upload Speed:

    1.09 Mbps

    Download Packetloss

    1%

    Upload Packet loss:

    0%

    MTU:

    1480

    Latency:

    98ms

    Wireless Strength:

    85%

    Detailed NAT Information:

    Your network is behind a firewall (or not connected)

    Status code:

    0x1040040002000055
     
  8. jmcode
    jmcode Guest

    Cannot get a Teredo IP Address

    Unfortunately, looking at its user manual, the ZyXEL interface is not very user friendly at all.

    ftp.zyxel.com/.../VSG1432-B101_1.1_ed1.pdf

    It would be very easy to not have settings quite right. Leave the manual forwards in place (enable UPnP also, as it should not hurt and may help if your manual forwards aren't quite set up right), and try changing both the settings at Security Settings
    > Firewall to "Low." See page 217 of the manual. Retest.
     
    jmcode, Mar 13, 2014
    #8
  9. RIMT
    RIMT Guest
    That's already how it is now. But yes, i agree, it's not very user-friendly
     
  10. jmcode
    jmcode Guest
    Oops, it is actually just one setting there--in any case, set it to "Low." The manual is not clear, but it appears that setting up a port forward does does automatically allow traffic through the firewall and that must be done separately (this would be unusual
    for a home router/gateway). If so, then setting it to "low" (in conjunction with port forwards) should work.
     
    jmcode, Mar 13, 2014
    #10
  11. jmcode
    jmcode Guest
    Okay, if firewall was set to "low," already, the we'll look elsewhere. Backing up a bit, have you assigned the Xbox One a static DHCP lease (manual, page 132) as is needed to port forward reliably (or set a static IP directly on the Xbox, though some claim
    problems with ghat)? Double check everything.

    If you can do so, I'd suggest running a server (HTTP, telnet, etc.) on your PC on a non-standard port over 1024 (your ISP may block the well-known ports), port forwarding that to the PC, and running an online port checker on that port to see if it reports
    the port as open (indicating that port forwarding is actually working).
     
    jmcode, Mar 13, 2014
    #11
  12. RIMT
    RIMT Guest
    Xbox one was already set to static ip on router and xbox to 192.168.1.7. And ok ill try that out
     
  13. RIMT
    RIMT Guest

    Cannot get a Teredo IP Address

    Ok, so the port is shown as closed when port forwarding port 11155, but then i tried to DMZ my pc and it showed the port as open. soo..... i'm confused.
     
  14. RIMT
    RIMT Guest
    Nevermind, port forwarding is also working. So DMZ and port forwarding both open the ports.
     
  15. RIMT
    RIMT Guest
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Cannot get a Teredo IP Address

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