Cannot get a teredo IP address

SlobbishLEKA · May 4, 2018

okay imma keep this clear and simple !!! So I have a problem with my network and I go to network settings on my Xbox one console and everything is working but my Nat type say [getting info] or its unavailable and then underneath Nat type it say Xbox.com/Xbox
one/teredo like what the hell man ! I can't play fortnite so I can't access my live acc or be online. I've literally done everything in the books And on the net such as restarting to unplugging left, right, up, down and damn still not working. You Microsoft
have given me the middle fingers Oh god what did I do to deserve this punishment for being a beast on fortnite and when I'm being so nice to everyone! Please fix this or contact me yeah !!!

:)

RIMT · May 4, 2018

Cannot get a Teredo IP Address

I just ran a test with dmz set on my laptop's ip, and all xbox-related and teredo/ipsec related ports were open. and when i put the dmz on the xbox one's ip, still gives me the stupid cant find an teredo ip adress.... this is just beyond frustrating.

SET2KILL2013 · May 4, 2018

cannot get a teredo IP address

ive had this issue for 2 days now , will not connect to match making cannot get a Teredo IP address , its nothing to do with my router as it was working fine ,and no amount of changing settings inside it would help, this is a Microsoft xbox problem on there
end ,but when is it going to be sorted out god! knows ? refund

Internet Expert · May 6, 2018

In order to correct the teredo and NAT errors, you will need to change a few settings on your network, likely through the configuration webpages of your modem/router/gateway. In order to access these webpages, you will need to see the network device's manual
(or google search with the device's model number).

Follow the steps in this official guide to fix teredo and NAT errors: Xbox One NAT Error | NAT Type Help

The Human Nacho

EDIT: When I now run the multiplayer connection tests it is saying 'Cannot get a Teredo IP address'.

Misses Quinzel

Hey there, Soccer King6354! Factory resetting your console is an option that some users have found to resolve their Teredo IP error, however we encourage you to exhaust all troubleshooting with your network first. This thread is over a year old. Please post
up a new thread detailing what you're running into, your modem and router manufacturer and model, and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums.

JenPeKev

You, Sir, just solved this problem for me!

THANK YOU, THANK YOU, THANK YOU!

-Pete

jmcode

Calm stated: "Consequently a time capsule on a different ISP with no additional setup works fine." The reference to "a" TC leads me to believe it was not necessarily the same TC he is now using with Comcast. If it is not, then it may be that the other TC
has a different firmware revision that plays better with Teredo and the one he is using now has the flawed version referenced in the links I posted and/or is configured differently. Regardless, due to the nature of the problem, it is most likely an issue
with Calm's router settings. At most Comcast may be able to help walk Calm through configuring it, but it may be that a firmware update/downgrade of the TC is required...

NENGaming

If it was a TC problem GZA, Calm, surely would've got the same error when he tried the connection with a different provider. That's my reason in thinking it's an ISP issue and not the hardware.

Cannot get a teredo IP address