Cannot find help to connect my Xbox360 to the internet

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

The problem seem to be with your network/router. First see here https://support.xbox.com/en-US/help/hardware-ne...

If that doesn't help, I'll recommend you reach out to your network provider and ask them to open these ports for you

Usually, there is a list of ports that is used by Xbox Live, which is this:

Port 88 (UDP)

Port 3074 (UDP and TCP)

Port 53 (UDP and TCP)

Port 80 (TCP)

Port 500 (UDP)

Port 3544 (UDP)

Port 4500 (UDP)

Hello Gordie,

Thanks for the suggestion, but how will I be able to re-download my profile, if my XboX360 cannot connect to the internet?

Hi there,

Yes I enabled the DMZ and filled in the IP address of the Xbox360. Plus I enabled the UNpN.

This will come out:

Enabling UNpN = Can't join parties or games, but NAT is OPEN.

Enabling DMZ with IP = Xbox360 cannot connect to the internet at all.

Enabling both = Xbox360 cannot connect to internet at all.

I really don't know what to do. Thanks for responding!

Hey ArmstrongTr1gun! Check out the troubleshooter
here and see if it helps resolve the issue. Post back and let me know how it goes!

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HERE for the best info.

I changed now my connection i take a repeater and with cable i make the connection to my xbox360.

Now the xbox did find the network automatically but it also blocks on the 3rd step Internet ---> XboxLive