Cannot Download Purchased Game after XboxOne got repaired

Discus and support Cannot Download Purchased Game after XboxOne got repaired in XBoX Games and Apps to solve the problem; Hi, One week after I purchased XboxOne it quit working and I send it for repair under warranty. After I received it back all purchased games were... Discussion in 'XBoX Games and Apps' started by TheOwesomOnes, Oct 12, 2017.

  1. TheOwesomOnes
    TheOwesomOnes Guest

    Cannot Download Purchased Game after XboxOne got repaired


    Hi, One week after I purchased XboxOne it quit working and I send it for repair under warranty. After I received it back all purchased games were deleted. I am trying do download Minecraft Builders pack from my account and it shows
    that i own this game but system won't let me download it. On the xbox system is checked Automatic Download Updates and games but still cannot download purchased game which is was full version. I was able to download minecraft from app store but it says 30
    days free trial and missing lots of stuff. I want to be able to use minecraft with all addons (builders pack) .Help will be appreciated.

    Thanks,

    Sami

    :)
     
    TheOwesomOnes, Oct 12, 2017
    #1
  2. Delahaze0AZ
    Delahaze0AZ Guest
    Cannot start game please download again

    i just purchased ninja gaiden black from games on demand. after the download was completed i was unable to start the game, but instead got the "cannot start game please download again" message. i downloaded again and got the same message
     
    Delahaze0AZ, Oct 12, 2017
    #2
  3. ayymac
    ayymac Guest
    Purchased a game but can't download it

    I purchased a game and then the loading screen after purchasing and before downloading was taking too long so I exited out through the Dash button. I go back to the game and there is no option to download it and it's not downloading on my active downloads.
    It took my money. IT TOOK MY MONEY BUT I CAN'T DOWNLOAD IT. I got an email confirmation FROM MICROSOFT saying I purchased this game but I CANNOT DOWNLOAD IT.

    I -DEMAND- an explanation.
     
    ayymac, Oct 12, 2017
    #3
  4. XBF Crystal P Win User

    Repaired xboxone - purchase not on console for download

    Hey there devcz,



    Thank you for letting us know about the issue and for marking the answer.
    We'll be locking the thread. If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you and have a great day.
  5. StuartATrueRed Win User

    Repaired xboxone - purchase not on console for download

    If the game is not showing in your ready to install list, then try finding it in the store instead, and if you are logged in with the correct account, you should see an install button instead of a purchase one. Just select it, and the install should start.
  6. devcz Win User

    Repaired xboxone - purchase not on console for download

    Facepalm... thanks that worked, I was trying to find it in purchases.
  7. SmurfAndy Win User

    360 game no longer in store, but I own it

    Hi. I'm guessing 'The Testament of Sherlock Holmes' is a game that is NOT backwards compatible at the moment.

    It may be in the future, but for now it is not, and that is why you cannot download it from the XboxOne store.
  8. Smwutches Win User

    Arcade games and region switch error

    If you read the warnings before the migration it says this:

    Previously purchased or downloaded content (for example, videos, games, and add-ons) cannot be downloaded again after migration. Previously purchased content is not refundable, and there is no guarantee that it will work after migration.
Thema:

Cannot Download Purchased Game after XboxOne got repaired

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