Cannot download profile to Xbox 360 or play Xbox 360 Games on Xbox One 8015190A

Discus and support Cannot download profile to Xbox 360 or play Xbox 360 Games on Xbox One 8015190A in XBoX on Consoles to solve the problem; Greetings All, I'm extremely frustrated. I currently own an Xbox 360 & an Xbox One. However I find that when I tried to sign into live on my Xbox 360... Discussion in 'XBoX on Consoles' started by Unsolved1, Dec 18, 2020.

  1. Unsolved1
    Unsolved1 Guest

    Cannot download profile to Xbox 360 or play Xbox 360 Games on Xbox One 8015190A


    Greetings All, I'm extremely frustrated.

    I currently own an Xbox 360 & an Xbox One. However I find that when I tried to sign into live on my Xbox 360 I would get this error:

    "Sorry, there's a problem with the credentials that you're using to sign in. Go to https://account.live.com to fix the problem. 8015190A

    Thus now I can't access my entire Xbox 360 on my console. When I tried to get around this to play my Xbox 360 games on my Xbox One I get prompted with the EXACT SAME ERROR.

    I've browsed this forum and seen many different attempts at fixing this particular issue. Things I've done: and let me stress I've done these multiple times in different orders.

    On my Xbox 360: Deleted Profile, tried to re-download. I get the error message now above.

    Clear System Cache 3x & attempt to redownload: Fail

    On my Xbox One: pressed the back and start buttons at the same time to try and redownload my profile from within the Xbox 360 emulator. I GET THE SAME ERROR.

    On my PC: Followed the step where changing your AVATAR would allegedly fix the issue. This has also failed.

    I've reset my password on this website linked to my xbox.

    This has gotten ridiculous. I'd appreciate any help that isn't copy paste and generic. I'm so close to just going with Sony it's not even funny.

    :)
     
    Unsolved1, Dec 18, 2020
    #1
  2. InfinityOnH1gh Win User

    8015190a error is a Microsoft issue and not something the user should be expected to troubleshoot

    1. This is an Xbox Series X console. The error happens when playing backwards compatible games. I had the same a similar problem in January of this year.

    2. The console is not second hand. I'm the only user.

    3. Yes, of course.

    Under network settings, it says everything is fine. It's connected to the internet. It's connected to Xbox Live. NAT is open. When I play XSX or One games, there's no issue.

    The problem is when connecting to Xbox Live through the 360 emulator. I got the error 8015190a. Support told me to delete the profile and clear the cache. Following that, whenever I boot a 360 game, it says "getting your Xbox 360 info". The loading bar does not move. After a couple of minutes, the screen fades to black and the game starts. Opening the guide shows that there's no profile. If I try to download a profile, it says "cannot connect to Xbox Live". There is no error code.

    Some extra details:

    In January I had the error 801540A9. This time the error was 8015190a. In both instances I was advised to clear the cache. In both instances, I was unable to redownload the profile (with some slight differences).

    With the error 801540A9, I could at least access the sign in menu. I could enter my email and password, but the profile would fail to download.

    With the error 8015190a, I am unable to enter my email and password.
  3. Genuine F Up Win User

    Unable to connect to xbox live

    I am with nearly everyone in this thread. I tried to log on this afternoon to play for a bit and I got the 8015190A error everyone else is getting. I, too, tried to follow the instructions on that support page of deleting the profile, clearing cache 3 times,
    rebooting, ect. and the same error keeps happening. I check my network connection and everything is fine. At this point, I have an Xbox 360 with no profile that has a perfect network connection, that cannot download my profile. When I try to do so, it begins
    to download and says "Hi ! Now downloading profile..." and then gets the 8015190A error saying "Sorry, Xbox Live Profiles cannot be downloaded right now. Try again later." This is after about 6 hours of trying to log in on and off.
  4. AnthonyDias2 Win User

    XBOX profile log in issues

    Yes. I can log in there, but need to log onto to the xbox 360 to play games and access other apps. I cannot download the profile onto the xbox 360.
  5. XBF Brad A Win User

    Backwards compatibility errors

    Hi Gamer,

    The
    error code     you are referencing is for not able to connect to live. It is possible that the 360 emulator is having difficulties. Have you tried to uninstall and

    reinstall the profile     from the Xbox one? If you still have issues you may need to find an Xbox 360 to download the profile on. Sounds like it is reading it on the emulator as an offline profile.

    Thanks,

    Brad
  6. Gamer Prime Win User

    Issues signing into my Xbox profile after enabling 2FA on my Microsoft account

    I've disabled F2A, tried everything I've read in the forums, and still can't re-download my profile on my XBOX 360. it starts go download bug then shows this error code. 8015190A
Thema:

Cannot download profile to Xbox 360 or play Xbox 360 Games on Xbox One 8015190A

Loading...

  1. Cannot download profile to Xbox 360 or play Xbox 360 Games on Xbox One 8015190A - Similar Threads - Cannot download profile

  2. I cannot download games on xbox

    in XBoX Games and Apps
    I cannot download games on xbox: The game downloads fine however at 100% it throws an error 04400b62-1713-47fb-8412-8757581750e8

  3. Minecraft Add-ons cannot be downloaded

    in XBoX Games and Apps
    Minecraft Add-ons cannot be downloaded: Hello there, Yesterday, we bought a couple of new add-ons for the Xbox Series X (Be a mob! and TNT). Whenever we try to download the add-on, the game says that it was not possible to download it....

  4. Cannot download Xbox 360 profile on Xbox series s

    in XBoX Accessibility
    Cannot download Xbox 360 profile on Xbox series s: Had no issue with it for months now and about 4 days ago my Xbox 360 profile was gone giving a code for a licenses issue.. I own the game. I have deleted my profile off the Xbox and try other Xbox...

  5. Minecraft Bedrock Edition Realm cannot download or backup the world. Please help.

    in XBoX Games and Apps
    Minecraft Bedrock Edition Realm cannot download or backup the world. Please help.: I currently own a Minecraft bedrock realm with some friends. I created it in version 1.21.7 with a bunch of addons, and at the time I wasn't having any issues backing up the realm and downloading...

  6. EA Extension fails. Cannot use Game Pass to download EA Games.

    in XBoX on Consoles
    EA Extension fails. Cannot use Game Pass to download EA Games.: Tried reinstalling the extension and restarting the xbox app, but nothing works. e7e12915-94b4-4d52-9bb7-d1d1f8f550a5

  7. I cannot sign in and Download Profile while playing GTA 4 on Xbox One S?

    in XBoX Games and Apps
    I cannot sign in and Download Profile while playing GTA 4 on Xbox One S?: I am attempting to play GTA 4 on the Xbox One S. When I try to sign in to save my progress and be awarded achievements, I am instructed to "Download Profile." I enter my Microsoft account email...

  8. Cannot Download XBOX 360 profile onto Series X/S

    in XBoX Games and Apps
    Cannot Download XBOX 360 profile onto Series X/S: I recently switched to a different Internet service provider, and after doing, so I was no longer able to download my Xbox 360 profiles to my Xbox Series X. I would get the message “Unable to...

  9. cannot download Xbox live profile. It says I have a problem with my sign in credentials..

    in XBoX Accessibility
    cannot download Xbox live profile. It says I have a problem with my sign in credentials..: Hi, completely logged out and remove my account from my Xbox. I am now trying to download the profile again, when I put my name and password in, it goes to download it immediately. It then tells...

  10. Cannot Download Profile To Xbox 360

    in XBoX Accessibility
    Cannot Download Profile To Xbox 360: I went to try and download my main Xbox LIVE account, which I still use, onto my old 360, which I have used it on many times. Unfortunately, I used to mostly carry around my gamertag on a USB...