Cannot download profile onto Xbox One backwards compatible games. Why?

BrendanWasyluk · Feb 20, 2020

As i said i cannot download my profile onto games that are backwards compatible from the 360 to the One. I have tried to play "The Witcher 2 Assassins of Kings Enhanced Edition" and "Battlefield Bad Company 2" but since i cannot download my profile i can
neither save or use multiplayer functions. It says i have a network error but does not give me a code and instead says to head to the xbox support website. I have already tried all of the common fixes such as power cycling. I would like an answer relatively
quickly as this is an issue on Microsoft's end as far as i can tell and if i can't be resolved i will uninstall the xbox 360 games i have downloaded to make room. I have an xbox one s and my internet works fine as i had to download the games and was just playing
Siege earlier today so it isn't an issue with me being banned.

:)

StuartATrueRed

Hi, Street fighter 2 is not backward compatible yet on the Xbox One, hence why you cannot download it. You can find the full list of back compat games here https://www.xbox.com/en-US/xbox-one/backward-compatibility

TheVet96

Hello Marcus!

I'm a little confused by your question. Are you first trying to download your profile onto your xbox one from your 360?

If it is about a backwards compatible game for the xbox one, if it is not on this list then it will not work.

https://www.xbox.com/en-US/xbox-one/backward-compatibility/available-games

SugarHT79

Same Problem here! Says Group not found!

I have the Problem, that I can't Download my Xbox 360 Profile onto my Xbox One with the backwards compatible Games!

Vinny #1

Did you try to remove the profile and then add it again?

BrendanWasyluk

Yes i tried doing that and it did not work.

Cannot download profile onto Xbox One backwards compatible games. Why?