Cannot download my Xbox Profile

same here. i went as far to try to download my profile again and it said " xboxlive cannot download profiles at this time". now my profile on my xbox is gone and i cant access it on my xbox. ha!

Hi xbox live , I cannot download my profile , and then I will change my Microsoft account and I delete my profile and I download my profile is not downloading my xbox 360 is stop I can't do anything please help me

Greetings, B4DY! We are aware that there is a current service outage and we are working hard to resolve the issue. If you are experiencing issues connecting to LIVE, downloading your profile, logging into Xbox.com or any other LIVE related issues please
refer to the SERVICE STATUS page for information and updates:
support.xbox.com/xbox-live-status

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In addition, please take a look at this sticky:
forums.xbox.com/.../286440.aspx . Thank you!

OP I have responded to your other thread. Please try to keep to just one thread thanks!

forums.xbox.com/.../251807.aspx

Greetings Cryis90!

Can you confirm that you have updated the security proofs like
phone numbers, alternate
email addresses, and security questions and answers to your Microsoft account.

With this information being updated and secure, start by making sure your profile is completely removed from your Xbox storage device. Clear Xbox system cache 3 times in a row and finally, try recover your profile from LIVE.

Clear Xbox system cache

1. Press the Guide button on your controller, go to Settings, and select System Settings.
   
2. Select Storage or Memory.
3. Highlight any storage device, and then press Y on your controller.
4. Select Clear System Cache.
5. Important: Clear your Xbox system cache 3 times in row.
   

Restart your console.

Download Xbox LIVE profile.

1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
   
2. Select Download Profile.
3. Enter the Microsoft account associated with your Xbox LIVE gamertag.
4. Enter your Microsoft account password.

Post back and let us know if you were helped by this.