Cannot download minecraft on my new laptop.

The thing is, that minecraft realms is on 1.19.20. So with 1.19.10 I cannot join realms. I can't understand why I cannot get the .20 version. On my laptop I don't have this problem at all. Even uninstalling, and downloading the game via the latest launcher does not help.

Try signing out of the 1st Laptop before you sign in on the 2nd.

As you won't be able tonuse the same account on 2 different devices at the same time.

Hello Cmcdonald.12,

We appreciate you for sharing this with us and welcome to Xbox Forums.

We understand that you're having trouble opening your synced apps on your new laptop. Let's work on this together and I'd be happy to assist you with this issue.



Firstly, can you confirm if you have installed Minecraft on your new laptop? If not, you can download it from the Microsoft Store. Here are the steps to download Minecraft from the Microsoft Store:



1. Open the Microsoft Store app on your new laptop.

2. Search for "Minecraft" in the search bar.

3. Click on the "Minecraft for Windows 10" option.

4. Click on the "Get" button to download and install the app.



If you have already installed Minecraft on your new laptop and it's still not opening, you can try the following troubleshooting steps:



1. Restart your laptop and try opening Minecraft again.

2. Check for any pending updates for Minecraft and install them.

3. Reset the Minecraft app by going to "Settings" > "Apps" > "Apps & features" > "Minecraft" > "Advanced options" > "Reset".

4. Uninstall and reinstall Minecraft from the Microsoft Store.



If none of the above steps work, you can try running the app troubleshooter. Here are the steps to run the app troubleshooter:



1. Press the Windows key + I to open Settings.

2. Click on "Update & Security".

3. Click on "Troubleshoot" from the left-hand menu.

4. Scroll down and click on "Windows Store Apps".

5. Click on "Run the troubleshooter" and follow the on-screen instructions.

You may wan to also check this link your referencehttps://support.xbox.com/en-US/help/games-apps/game-titles/minecraft-info



I hope this helps you resolve the issue with opening Minecraft on your new laptop. Let me know if you have any further questions or concerns.

Kind regards,



Microsoft Community Forums

Hello Nicole A, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry you're experiencing difficulties when trying to use your Minecraft Java edition on your new laptop. Account migration and license management can sometimes be complicated, but I will try to help you.

Make sure you're using the correct Microsoft email address when you sign in to Minecraft Java Edition. If you created a new Microsoft email address during account migration, be sure to use that address and not the original one.

Verifying Minecraft Java license ownership may be required to access the full version of the game on your new laptop. Check to see if you have any email or additional Minecraft Java license information that proves your ownership. If you have a product key or activation code, make sure you enter it correctly in the Minecraft Java launcher.

Make sure you have downloaded and used the correct Minecraft Java launcher on your new laptop. The Minecraft Java launcher is the application that allows you to access the game. Verify that you are using the latest version of the launcher and that you have downloaded it from the official Minecraft website.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Unfortunately this did not solve the issue.

Keep in mind that I was able to download games that I have never downloaded in my other PC, it's only games where I've downloaded in my other PC that I cannot download on my laptop.