Cannot download games since installing Insider Hub. Contacted support, directed me to...

I'm also having this issue. I got the email saying that it would be available on the Xbox Insider Hub automatically but when I installed it the game was not there. I contacted Xbox support who told me to contact Windows 10 support who told me to contact
Xbox Support who told me to try here. I really don't know what else to do.

Indeed contact xbox/microsoft support. You can maybe in the meantime, sign up for the insider program in the microsoft app store called insiber hub. Download, install and subscribe. Then select a New build version and see if that might fix your problem.

you need to report the bug through the insider hub for the game , also try installing then downloading again

Follow the steps below to get the Xbox Insider hub and to download the game:

• On your Xbox One, head to the Store

• Search for and install the Xbox Insider Hub

• Launch the Hub and you'll find Sea of Thieves waiting for you

• Click the icon which will take you through to the Store page

• Install as you would any other game

A great way to start are the
Sea of Thieves Insider forums ...

Hello Sífiso how are you?
My name is Ezequiel I'm an Independent Consultant. In order for you to have the betas you need to be part of Xbox Insiders, to sign up for the program it's very simple. Becoming an Xbox Insider is as easy as downloading the Xbox Insider Hub app on your Xbox or Windows device.
To get started with an Xbox console:
Go to Store from Home or select Store from the dashboard.
Select Search.
Enter Insider in the box, then select Xbox Insider Bundle.
Select Get or Install. This will install the Xbox Insider Hub and Report a Problem app.
To start using a Windows device:
Click the Start button , type store, then select Microsoft Store.
Select Search, enter insider in the box, then select Xbox Insider Hub.
Select Get or Install.
For more information about the Xbox Insider Hub and how to get it on your Windows device, go to:

https://support.xbox.com/help/account-profile/manage-account/xbox-insider-hub

If you have any questions, please contact us again.