Cannot download games - 0x800704C6 Xbox (Beta) Game pass

Hello,

Getting 'We couldn't connect you to the service.' error with code: 0x800704C6.

This happens when downloading games from Microsoft Store app or within the Xbox (Beta) app.

I've tried to do troubleshooting steps of: https://beta.support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

But no changes.

Someone posted this already (Link) and they fixed with upgrade of Router Firmware, but mine is already
up to date (for reference Asus RT-AC87U).

Thanks.

Check to see if the internet is running good in the test internet connection. Also see if the xbox servers are down at xbox support.

Check this link: https://answers.microsoft.com/en-us...800704c6/35bb15d3-826c-4d8e-8386-0a218ef1ea62

Hi,

Are you not able to re-download NMS? If you uninstalled and then downloaded it again, you should now have the latest version.

Game Pass app doesn't work the same way as other downloading services on PC like Steam, Origin or Epic Store. Game Pass app doesn't download anything itself, it's more of a portal, downloads are completed via the Windows Store, including updates.

Generally if there is a download issue it will be with Windows Store, not Game Pass.

See if this helps.

Fixing error 0x800704c6

Hi Deigge,

Thank you for posting on the Xbox forums. I'd be happy to help.

Which beta app are you having issue downloading? The Xbox Console Companion App (Beta) or the Xbox Game Pass for PC app (Beta)? You'll need to have he beta companion app downloaded first before you can download the PC game pass app (beta) and you will also
need to have Windows update version 1903.

Restart your PC and then make sure you have the requirements to download the PC game pass app.

Thanks for the reply. so if I switch from Xbox Game Pass Ultimate to Xbox Game Pass for PC (Beta) which costs less and is oriented only to PC players, if I install a game from the catalog and this game also has multiplayer I cannot play multiplayer with
the only Xbox Game Pass for PC (Beta) ? it seems absurd ..... -.-"