Cannot download game after purchasing from Xbox store

Discus and support Cannot download game after purchasing from Xbox store in XBoX Games and Apps to solve the problem; Bought Tomb Raider: definitive addition and cannot download it at all. When I go to manage the game all I get is: check back in a bit. We’re having... Discussion in 'XBoX Games and Apps' started by Adam_2100000000, May 10, 2023.

  1. Cannot download game after purchasing from Xbox store


    Bought Tomb Raider: definitive addition and cannot download it at all. When I go to manage the game all I get is: check back in a bit. We’re having trouble getting your stuff right now. Tried power cycling my console while my external hard drive wasn’t plugged in to my series X. Any fixes?

    :)
     
    Adam_2100000000, May 10, 2023
    #1
  2. WattyNuela Win User

    Cannot download game after purchasing from Xbox store

    Hi Adam
    I'm happy to know it's working now!

    If you need assistance in the future you can always create a new post! :purple_heart:
    For now have a good day
  3. WattyNuela Win User

    Cannot download game after purchasing from Xbox store

    Hi Adam, I'm sorry to hear that
    Please try to install the game remotely, for this you can use the next link, click on "install" and the download should start in your Xbox after a couple minutes

    https://www.xbox.com/games/store/tomb-raider-de...

    You can also start the remote download using the Xbox mobile app
    Once you open the app go to the library section, then tap the game icon, tap on "install" and select your console
  4. WattyNuela Win User

    Cannot download game after purchasing from Xbox store

    Hi Adam, this is Manuela. I'm an Independent Advisor and community user like you ready to assist you with this

    I'm sorry to hear you're not able to download Tomb raider in your console

    May I know when you purchased the game?
    Are you able to see the game in your Microsoft account order history?
    https://account.microsoft.com/billing/orders

    And besides power cycling the console, may I know if you tried deleting and adding your profile on it?
    https://support.xbox.com/en-US/help/account-pro....

    Make sure to know your login details before deleting the profile
  5. Adam_2100000000 Win User

    Cannot download game after purchasing from Xbox store

    Thank you for your help! It seems to have resolved itself.
  6. Adam_2100000000 Win User

    Cannot download game after purchasing from Xbox store

    Tried, didn’t not work. Stills saying:

    Check back in a little bit. We’re having trouble getting your stuff
Thema:

Cannot download game after purchasing from Xbox store

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