Cannot download code received as a gift from friend.

Discus and support Cannot download code received as a gift from friend. in XBoX Games and Apps to solve the problem; My friend purchased for me an individual zombies map for Call of Duty: Black Ops 3. I cannot redeem it online or on the store itself on Xbox - for the... Discussion in 'XBoX Games and Apps' started by CameronMurdoch1, Aug 9, 2018.

  1. CameronMurdoch1
    CameronMurdoch1 Guest

    Cannot download code received as a gift from friend.


    My friend purchased for me an individual zombies map for Call of Duty: Black Ops 3. I cannot redeem it online or on the store itself on Xbox - for the latter, doing so provides no error message but rather just closes after I input the code, nothing appears
    under ready to install or manage game, etc.

    The link to the DLC in question. I have tried to hard reset my console to no success
    either.

    :)
     
    CameronMurdoch1, Aug 9, 2018
    #1
  2. o Mr Punchy o
    o Mr Punchy o Guest
    Received gift from different region

    Hey I received a gift from a friend but cannot use/claim it as it was purchased from a different region, how would I go about getting it changed to be usable by me?
     
    o Mr Punchy o, Aug 9, 2018
    #2
  3. DanielaMMdmm
    DanielaMMdmm Guest
    Gifts?!?!?!

    I also received a gift from a friend. I live in Brazil, and my friend in USA. I can not redeem my gifts.
     
    DanielaMMdmm, Aug 9, 2018
    #3
  4. SuprX BR
    SuprX BR Guest

    Cannot download code received as a gift from friend.

    SuprX BR, Aug 9, 2018
    #4
  5. CameronMurdoch1
    CameronMurdoch1 Guest
    Yes but unfortunately I've had no luck.
     
    CameronMurdoch1, Nov 2, 2018
    #5
  6. CameronMurdoch1 Win User

    Cannot download code received as a gift from friend.

    Yes but unfortunately I've had no luck.
  7. SuprX BR Win User

    Cannot download code received as a gift from friend.

  8. ngocphi Win User

    Refunding a gift to someone.

    Ya goto account.microsoft.com on your computer and goto orders and select the transaction and refund (cannot be done on mobile)

    It has to be done by you or.the person who bought the gift not the receiver

    Also gift codes are region locked if you are trying to gift a game follow the rules games codes are region locked

    Meaning you have to.buy a code from your friends region preferably from their local retailer or etailer
  9. IRB Win User

    State of decay 2 DLC

    He gifted it to me and he is from the UK and if keeps saying that i cannot download it bc its outside of this region.
    Gifting is region specific and the user is warned about this at the time of purchase. Sadly you won't be able to redeem the code on your account. You should get your friend to request a refund for the item.
  10. MCGaminX Win User

    How do I redeem a code that was sent from another region?

    Hi Jackson,

    You cannot redeem the code/gift since it is from a from a different country/region. Your friend can try to contact support for a refund.
Thema:

Cannot download code received as a gift from friend.

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