Cannot download anything from microsoft store on pc...

Discus and support Cannot download anything from microsoft store on pc... in XBoX Games and Apps to solve the problem; I can't download anything from the microsoft store. Mainly trying to download sea of thieves, but other apps/games will not download either. I have... Discussion in 'XBoX Games and Apps' started by Dansterdan3670, Mar 22, 2018.

  1. Cannot download anything from microsoft store on pc...


    I can't download anything from the microsoft store. Mainly trying to download sea of thieves, but other apps/games will not download either. I have tried troubleshooting and going in and out of microsoft support calls and text chats, virtually useless help.
    Each time they have just gone over stuff in the forums that I have already looked at or troubleshoot things I have already troubleshooted. This should not happen. I pay for a game, I expect to play it. Other people are having this issue as well as seen in
    the reviews of the game. Any help downloading Sea of Thieves and other apps on the microsoft store? Every time I try after "acquiring licence" it says error, could not download at this time, we will try again soon.

    :)
     
    Dansterdan3670, Mar 22, 2018
    #1
  2. Sagit25
    Sagit25 Guest
    I cannot buy in the store

    I cannot process a purchase on the store, my NAT is open. Cannot do It on the console, app or pc. I can Download free stuff but nothing that requires a payment. Im not able even to select form of payment ot just goes unresponsive and then an error about
    the Internet connection

    Help!!! The Microsoft support could not do anything
     
    Sagit25, Mar 22, 2018
    #2
  3. davejc64
    davejc64 Guest
    Sea Of Thieves on forum is down?

    Slightly different I can't even download the game, it says it is starting to download and then just stops after a minute or so.
     
    davejc64, Mar 22, 2018
    #3
  4. SwordofWhedon Win User

    Can i install any software app game or even download anything not from the Microsoft Store or marketplace?

    You cannot use anything not from the Microsoft store. An Xbox is not a PC
  5. Stephanie Dequito Win User

    Cannot download anything from the microsoft store

    Hi Lorenzo! My name is Stephanie and I'm more than happy to help you out!

    According to a user who posted a solution to a similar issue, try to perform the following methods:

    "Method 1: Try running the Windows Store Apps troubleshooter.

    Refer these steps:

    Press Windows key +X, select Control panel
    Change the view by option on the top right to Large icons
    Click on troubleshooting and click on the view all option on the left panel
    Run the Windows Store apps troubleshooter

    Method 2: Perform System File Check (SFC), and then check if this fixes the issue.
    Follow the steps:

    a. Press “Windows Key + Q” to open Charms Bar.

    b. Type “cmd” without quotes in the search box.

    c. On the left pane, right click on the “cmd” option and select “Run as Administrator”.

    d. Type ‘sfc /scannow’ without quotes and hit enter.

    Note: It may ask for windows installation DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.

    Method 3: Reset Store Cache.

    a) Press the “Win Logo” + “R”

    b) Type: WSReset.exe and press “Enter”.

    c) Restart the computer and check.

    Also, try uninstalling and reinstalling the app again."

    To learn more about this, I have provided you the link below:

    https://answers.microsoft.com/thread/24344bab-aef8-4091-a200-9f30fafd93e5

    Kind regards,
    Stephanie
  6. Sodangidni Win User

    I cannot download anything on my pc from microsoft store.

    Hello, Jayden. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

    Based on the information you provided, I would like to suggest the following potential solutions:
    (Skip the ones you already tried)

    A. Connect your PC to a different Wi-Fi network, like a mobile hotspot, before trying again.

    B. Change the DNS settings on your PC:

    “Open Control Panel.
    Click on Network and Internet.
    Click on Network and Sharing Center.
    Click the “Change adapter settings” option in the left pane.

    Right-click the active network interface and select the Properties option.

    Select and check the “Internet Protocol Version 4 (TCP/IPv4)” option.

    Click the Properties button.
    Select the “Use the following DNS server addresses” option.”

    Then, for the primary address, insert 1. 1. 1. 1 and then this other one, 1. 0. 0. 1 for the alternate.
    Restart your PC before trying again.

    Note: You may want to try with 8. 8. 8. 8 and 8. 8. 4. 4 as well.

    Reference link:
    https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

    Credits to Lester BernardReyes:
    “C. Repair Windows Store:

    1. Go to settings> Update and Security> troubleshoot > Additional troubleshooter> Then click Windows Store apps
    2. Temporarily Disable the Anti-virus (If you have third party antivirus)
    3. Run PowerShell as administrator.
    4. On PowerShell (run as administrator), copy and paste the command below:

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}

    D. Repair Windows Store and update components.

    Open PowerShell with Admin or CMD with Admin (Press Windows key + X then click Windows PowerShell(Admin))
    Copy each line of command to PowerShell, then press enter (one line at a time)

    net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc
    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
    rmdir %systemroot%\SoftwareDistribution /S /Q
    rmdir %systemroot%\system32\catroot2 /S /Q
    regsvr32.exe /s atl.dll
    regsvr32.exe /s urlmon.dll
    regsvr32.exe /s mshtml.dll
    netsh winsock reset
    netsh winsock reset proxy
    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc

    Once done, restart the device and check.”

    Source:

    https://answers.microsoft.com/thread/c86a6fda-73cb-4353-ad0f-3d2ec3605ceb

    I'll look forward to hearing your comments.

    Regards,

    Arturo.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
  7. FishP00ps Win User

    can't download anything "try again later something happened on our end"

    yes, I have reset everything. I can download anything on my PC from Steam, just anything Microsoft store related refuses to download.
  8. Logan_Darroch Win User

    Cannot download a game off of the gamepass through Microsoft store, or the Xbox store, Called support about it and they did nothing other then pass me between microsoft and xbox for two hours.

    I started coming across the issue a week ago, but it might've been longer then that, I wasn't playing games from Microsoft store or from Xbox store for a while, and I wasn't downloading anything from there for a while.

    No other error codes, just either cannot download stuff through MS store, or getting the "download gaming services" issue.

    I've been paying for game pass for over a year now, but I haven't ever downloaded anything from it, this is the first time I've tried to download stuff from it.

    The version and edition of my PC are currently: version 22H2 (OS build 19045.2728)

    Windows 10 Home operating system

    I've tried all of those troubleshooting tips, none have worked.
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Cannot download anything from microsoft store on pc...

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