Cannot download and install any game from PC game Pass.

Discus and support Cannot download and install any game from PC game Pass. in XBoX Games and Apps to solve the problem; Previously I could download games from PC game pass but when i tried today the download bar will stuck at "downloading... 0%" and a pop up with... Discussion in 'XBoX Games and Apps' started by LunaLeon8, Jul 18, 2022.

  1. LunaLeon8
    LunaLeon8 Guest

    Cannot download and install any game from PC game Pass.


    Previously I could download games from PC game pass but when i tried today the download bar will stuck at "downloading... 0%" and a pop up with "Microsoft Visual C++ 2015 UWP Desktop Runtime Package installed" will appear but the bar doesn't progress....

    I tried the uninstall and reinstall gaming services method but it become worse.. now even game I have succeed downloading before will have the same issue..

    Edit: updating with some screen shot
    Cannot download and install any game from PC game Pass. [​IMG]



    Cannot download and install any game from PC game Pass. [​IMG]


    :)
     
    LunaLeon8, Jul 18, 2022
    #1
  2. Lucas Lauer Win User

    Cannot download and install any game from PC game Pass.

  3. BuriedGiant Win User

    Cannot download and install any game from PC game Pass.

    Do you even read the thread before posting this "solution". These "solutions" float around for days and they didnt help anyone.

    Its a problem with Microsoft Store / Xbox App / Gamepass Servers or something deeper.
    I have been investigating myself for some time and found out that some games load and some dont. Ive even compiled a list for confirmation in the biggest thread regarding the same issue.

    Please stop spamming copy paste solutions.
    Do us a favor and forward my list of working and non working games to someone in the specific development teams.

    thanks

    EDIT: And before anyone argues that I didnt try THIS way - in fact I did it agian, for a 10th time --- still the same. GG
  4. Lucas Lauer Win User

    Cannot download and install any game from PC game Pass.

    In this case, would you please reinstall the gaming services and reset the Microsoft store and the Xbox app? Please perform these steps with the Microsoft store and the Xbox app closed and make sure there are no games being downloaded or installed on both apps.

    - Go to start > Search for PowerShell > Right click > Run as administrator. Type the following command and press enter:

    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

    - Press Windows + R and type in "regedit". Press enter.

    - Search for HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services

    - Delete the folders "GamingServices", "GamingServices.net" (if they're still there).

    - Go to Start > Settings > Apps > Apps & features > Microsoft Store > Advanced Options > Repair, then Reset.

    - Go to Start > Settings > Apps > Apps & features > Xbox App > Advanced Options > Repair, then Reset.

    - Press Windows + R. Type TEMP and press enter. Delete all the files inside this folder. Repeat this step by typing %TEMP% and Prefetch. Delete everything on both folders too.

    - Press Windows + R. Type WSRESET and press enter.

    - Restart your computer. Run Powershell as administrator and run the following commands (one at a time):

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    (this command can show you some errors, this is normal, just wait until it finishes)

    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

    - Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt. Also sign in on the Microsoft store with your Microsoft account.

    - Restart your computer one more time. Open the Xbox App and sign in with the same account as the Microsoft store.

    - Check your computer region/country and language and please make sure it is the same as your Microsoft account (https://account.microsoft.com/profile). Also check your time zone and date/time is correct.
  5. BuriedGiant Win User

    Cannot download and install any game from PC game Pass.

    Many Games I am able to download. Others not so much. For example:

    Farming Sim 22, Flight Sim, DB Fighter Z, Grounded, Total War Warhammer 3, Jurassic World 2, Stardew Valley, Outriders

    do not work.

    They always stay at 0% and the "mircosoft visual c++ 2015 uwp runtime package was installed" pop-up appears.

    Please test these and other games and confirm.
  6. LunaLeon8 Win User

    Cannot download and install any game from PC game Pass.

    ya like you said, i tried on 10 games:

    yakuza kiwami 2, hollow knight can download..

    but

    escape academy, garden story, djmax respect v, vampire survivor, power wash simulator, taiko no tatsujin, unpacking and total war: 3 kingdom give the same issue

    guess thats about 80% of the game i want to try
Thema:

Cannot download and install any game from PC game Pass.

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