Cannot download all Xbox Gold free games

GuitarguyKev · Aug 9, 2019

Hello. I've been trying to contact Xbox support which goes unanswered, so now trying here with this question:

About three months ago, I stopped being able to download all of the months free games that come as part of Xbox Gold membership. There are 3 windows... The largest (featured) game will download, but not the two smaller windowed games on the right side. I
can click and click, but they will not be added to my account.

I am not sure why this has changed, but I only get 1 of the three free games each month or whatever time period it is. How can this be fixed? Can I be reinstated with the games I was forced to miss as well? My account is fully paid up and in good standing.

:)

GuitarguyKev

Do you have any links you can pass on? I haven't seen anything logging online yet that would allow me to choose to add to account.

kev edin

Try using the xbox app to get it . And make sure you have a valid payment on it . As you need this for the 360 games, you will not be charged for a free game. 👍

x EeMBe x

If it's not worworking on the console you can also try to claim the games via the xbox app or in the browser. You need a valid payment option for the x360 games aswell since you have to "buy" them.

Geth

You need to make sure you still have a card on the account.

XBF Ruben D

Hello ,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If you can please create a new thread updating the forums on what is happening with this issue now, so we can properly assist
you with it. You can also create a new thread if you have any other questions or concerns that need a response.

Thank you again for posting on Xbox Forums!

Cannot download all Xbox Gold free games