Cannot download a game. My Xbox think i already download it...Can't delete also.

Hi xbox live , I cannot download my profile , and then I will change my Microsoft account and I delete my profile and I download my profile is not downloading my xbox 360 is stop I can't do anything please help me

Hi there,

you can't change or install any apps by downloading the .exe or installer file on the Xbox One console.

Apps can only updated via My Games and Apps or installed via the Store on the console.

I don't think there is a way to delete anything that was downloaded via a browser on the console, it might already be automatically deleted too, but there is no way to check that as far as I know.

I am also having this issue since jan this year after i renewed my gold membership

Whenever I try to download either Assassin's Creed IV or the other free game from Live on my console I get the "can't download" message. And I have been trying every 2 hours and still no luck. It throws me out after a while i cna de a re download contuee
were it left but then gives the cannot dowload message and i have to delete the incomplete file for startting a new download. with tombraider , gear of war, and black flag black flag already 6 times tired today ..but no luck each time after a while cannot
download

I’be tried all that, and nothing has worked. The profile has already been deleted, and the download is failing so I cannot delete it again. Also, another profile on the system connects to Xbox live just fine, so the connection is fine.

Hello Amber,

Yes, the thread I was referring to is the one you mentioned.

This solution hasn't worked for me. But I also wasn't able to delete the already downloaded game. Maybe if I delete it completely and start over, it will work. Can you tell me where the xbox game pass app saves the downloaded games? I haven't been able to
find this and I also can't uninstall the game in the app like I can with the other installed games.

Thank you.