Cannot contact Microsoft Support

Discus and support Cannot contact Microsoft Support in XBoX on Consoles to solve the problem; Hi all, I need to get the parental control setting on my 360 reset. Somebody has set it up but no one knows any of the details so am unable to reset... Discussion in 'XBoX on Consoles' started by xXCDEATHXx, Aug 14, 2016.

  1. xXCDEATHXx
    xXCDEATHXx Guest

    Cannot contact Microsoft Support


    Hi all,

    I need to get the parental control setting on my 360 reset. Somebody has set it up but no one knows any of the details so am unable to reset it or turn it off.

    I have ready that Microsoft need to do something about this, however I can't enter the live chat as the option is greyed out to put my name in, I can't get them to call me back due to the same problem and I couldn't find an option to call them. This all
    seems a little ridiculous. I have tried different browsers on different OS's and get the same problem.

    I am based in England.

    Can someone help me please?

    :)
     
    xXCDEATHXx, Aug 14, 2016
    #1
  2. Eddy555
    Eddy555 Guest
    Kinect problems

    Sounds like a faulty Kinect. Contact Microsoft Support
     
    Eddy555, Aug 14, 2016
    #2
  3. cannot contact microsoft support plz help,

    i was on xbox live an it said i got a refund for dirt 3 vip pass, i cant get ahold of support the start chat never allows me to click is, says check my information but its all correct,
     
    K3njiHatanaka, Aug 14, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Cannot contact Microsoft Support

    Call them directly. Phone numbers for UK support are

    020 7365 9792 or 0800 587 1102
     
    Smwutches, Aug 14, 2016
    #4
  5. xXCDEATHXx
    xXCDEATHXx Guest
    Thanks Peeps, am on phone now - much appreciated Cannot contact Microsoft Support :)
     
    xXCDEATHXx, Aug 14, 2016
    #5
  6. I request support for the repair of my xBox , I think my warranty has expired . But I do not mind paying parea repair. My problem is I can no longer juagr with HDMI, before if he could , he spent one month and now can not. I have asked several times online
    repair but when I put the second step ( exactly put my address ) sends me error , try again later , will this be why my Xbox is based in Spain ? and I am from Peru . Please help
     
    TheMastHer134, Aug 17, 2016
    #6
  7. QuickMythril
    QuickMythril Guest
    Dear TheMastHer134,

    Please start your own thread, rather than posting at the end of someone else's unrelated thread.

    Try using this link to create your repair ticket:
    devicesupport.microsoft.com/.../RegisterDevice


    Thanks, and good luck.
     
    QuickMythril, Oct 31, 2018
    #7
  8. TheMastHer134 Win User

    Cannot contact Microsoft Support

    I request support for the repair of my xBox , I think my warranty has expired . But I do not mind paying parea repair. My problem is I can no longer juagr with HDMI, before if he could , he spent one month and now can not. I have asked several times online
    repair but when I put the second step ( exactly put my address ) sends me error , try again later , will this be why my Xbox is based in Spain ? and I am from Peru . Please help
  9. Smwutches Win User

    Cannot contact Microsoft Support

    Call them directly. Phone numbers for UK support are

    020 7365 9792 or 0800 587 1102
  10. QuickMythril Win User

    Cannot contact Microsoft Support

    Dear TheMastHer134,

    Please start your own thread, rather than posting at the end of someone else's unrelated thread.

    Try using this link to create your repair ticket:
    devicesupport.microsoft.com/.../RegisterDevice


    Thanks, and good luck.
  11. xXCDEATHXx Win User

    Cannot contact Microsoft Support

    Thanks Peeps, am on phone now - much appreciated :)
  12. Ricardo Lechuga Win User

    I cannot contact microsoft support

    Hi Display! My name is Ricardo an independent advisor ready to help you with this situation!

    Customer support can’t assist with suspensions or enforcement actions. They don’t have access to enforcement details.

    Any player that meets the following criteria can submit a case review:

    Has an active enforcement action.

    The enforcement's duration is greater than 24 hours in length.

    The enforcement was issued in the last 12 months.

    How to submit a case review

    https://support.xbox.com/en-US/help/family-onli...
Thema:

Cannot contact Microsoft Support

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