Cannot connect to Xbox Live through the Xbox 360 Dashboard on Backwards Compatible games.

Coolchipsbro · Feb 10, 2017

I have been trying to play multiplayer on GTA IV backwards compatible but when I try to connect to Xbox Live through the dashboard( Backbutton+Startbutton) It says cannot connect to Xbox Live, do you want to test your connection. I clikc yes then it sends
me to the Xbox One network settings where it says everything is fine. I do not know what to do.

:)

AdaptableBark9 · Feb 10, 2017

Problems connecting to XBOX LIVE specifically from backwards compatible games on Xbox ONE.

Hi there. Can anyone tell me why I cannot connect to Xbox LIVE from any backwards compatible game on Xbox ONE.? Say, I can connect on Xbox ONE, play all normal and smooth, but on any Xbox 360 game, it will not let me. It´s kinda funny. I receive the message
that leds you to check your connection on Xbox 360, yet I'm on Xbox LIVE back at the main menu of Xbox ONE.

Help...

PD: Thanks for reading

Rorifett · Feb 10, 2017

Borderlands: The Handsome Collection Xbox One

only way to do that is through the backwards compatible games - xbox one and 360 games don't mix unfortunately.

Mister Mascot · Feb 13, 2017

Hey there Coolchipsbro,

Sorry to hear about the issue with playing GTA IV through Backward Compatibility. Let's have you try these steps to clear the Xbox 360 cache on the Xbox One and see if it helps.

Scroll left on the Home screen to open the guide. (Note Double-tapping the Xbox button will open the guide from any other screen on the console.)

Select Settings.

Select All settings.

Select System and then select Storage.

Select Clear local Xbox 360 storage.

Select Yes and restart the console. (This will not affect your cloud saved games or Xbox One games and profiles.)

Let us know how it goes!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

zViizionHD

Yes, I'm unable to connect to Xbox Live on the 360 through backwards compatibility.

Mister Mascot

Hey there Coolchipsbro,

Sorry to hear about the issue with playing GTA IV through Backward Compatibility. Let's have you try these steps to clear the Xbox 360 cache on the Xbox One and see if it helps.

Scroll left on the Home screen to open the guide. (Note Double-tapping the Xbox button will open the guide from any other screen on the console.)
Select Settings.
Select All settings.
Select System and then select Storage.
Select Clear local Xbox 360 storage.
Select Yes and restart the console. (This will not affect your cloud saved games or Xbox One games and profiles.)

Let us know how it goes!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Smwutches

No. Xbox One games cannot be played on the 360.

360 games can be played on the One if they are backwards compatible.

XBF Chris J

Hello Gabriel,

Thank you for posting here on the Xbox forums. You can most definitely do this if you are playing backwards compatible games. If the game is on 360, and also on the Xbox one as a backwards compat title, then you guys will be able to play with each other
through Xbox live (If the game permits it).

Check out the backwards compatible game list here : Backwards compatible Game Library

MCGaminX

Hi NoNameRV,

Sorry to hear you having issues with backwards compatibility. Have you tried redownloading your profile through the Xbox 360 dashboard?

Cannot connect to Xbox Live through the Xbox 360 Dashboard on Backwards Compatible games.