Cannot connect to Xbox Live due to unavailability of an update!

Discus and support Cannot connect to Xbox Live due to unavailability of an update! in XBoX on Consoles to solve the problem; For some reason I cannot connect to Xbox Live. It was working perfectly well, but when I went to sign back in after an hour break the following... Discussion in 'XBoX on Consoles' started by MetalTurd69, Sep 11, 2015.

  1. MetalTurd69
    MetalTurd69 Guest

    Cannot connect to Xbox Live due to unavailability of an update!


    For some reason I cannot connect to Xbox Live. It was working perfectly well, but when I went to sign back in after an hour break the following message appeared: 'A SYSTEM UPDATE IS REQUIRED TO SIGN IN TO XBOX LIVE, BUT THE UPDATE IS CURRENTLY UNAVAILABLE.
    IF THE PROBLEM PERSISTS, VISIT WWW.XBOX.COM/SUPPORT' I am using a wired connection and when I test the network connection it connects all the way through to the Internet but fails at Xbox Live and then reports the above message.

    This has now persisted for 24 hours and I am now looking for answers from your team. I have cleared down the cache but other than that I am mystified. It went from working to not working within an hour!

    I look forward to your reply.

    Regards

    :)
     
    MetalTurd69, Sep 11, 2015
    #1
  2. Caught in a dang loop

    I am stuck in a dang loop on my xbox 360, anytime I try to do anything it says I have to download an update, but it fails saying cannot connect to xbox live. and of course, cannot connect to xbox live without doing the update. how am I suppose to resolve
    this. also, guess my kid deleted the profiles, and of course will not let me create a new profile or download one because the update will not download because cannot connect to xbox live??? help!
     
    WaywornDig81640, Sep 11, 2015
    #2
  3. MrHammondB3
    MrHammondB3 Guest
    Accept Service Agreement from PC, Still no XBOX

    Still cannot get in. I accepted the services agreement, but XBOX live says I must accept the services agreement. I'll be glad to accept it as many times as I need to so my son can use XBOX live that we're paying for but he cannot use.

    Also, how do i go about getting a credit for unavailability?

    Thanks.
     
    MrHammondB3, Sep 11, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Cannot connect to Xbox Live due to unavailability of an update!

    That is very strange. There are a couple of things you can try here.

    1. Power cycle the modem/router by unplugging for 5 seconds.

    2. Follow the instructions at the link below to download the update and apply it to your console.

    support.xbox.com/.../system-updates-info

    However, if you are in the preview program then you should post there for more assistance.

    forums.xbox.com/.../default.aspx
     
    onyxishere, Sep 12, 2015
    #4
  5. onyxishere Win User

    Cannot connect to Xbox Live due to unavailability of an update!

    That is very strange. There are a couple of things you can try here.

    1. Power cycle the modem/router by unplugging for 5 seconds.

    2. Follow the instructions at the link below to download the update and apply it to your console.

    support.xbox.com/.../system-updates-info

    However, if you are in the preview program then you should post there for more assistance.

    forums.xbox.com/.../default.aspx
  6. Geth Win User

    3 separate error codes from the store

    These are the current issues associated with those codes.

    Most likely it is the Xbox Live service issues on Xbox's end due to a high volume of uses at the current time.

    The Xbox One console doesn't have the latest update.

    The Xbox Live Service is temporarily unavailable.
    The console is having trouble connecting to Xbox Live.
    The game or app download may need to be canceled and then downloaded again
  7. Cronic ATG Win User

    Error: I can t buy games on marketplace

    There are a few issue pertaining to this.

    One is to make sure your region listed is correct.

    Second is that as the beta is ending MS is converting to local currency, as most Beta testers have already been converted. So the issue might be that. The conversion might be causing issues in your area.

    Third is that there might be a lag issue due to the update. If you live in a heavy populated area with many xbox users while trying to access the marketplace. The issue might be lag, causing your connection to time out due to packet loss. As a result the
    secure server will dump the connection causing the error (cannot not connect or the marketplace is unavailable) or error code. If the purchase hangs and does not process, it is likely a server lag issue due to the update. In that case just try at a later time,
    not primetime.

    I hope this helps!
  8. Garda363 Win User

    HELP!! Cant connect to XBOX live due to unavailable update?

    I have tried everything and been on phone support with 4 different techs for over 5 hours. I am told my unit has gone bad. There is nothing wrong with the update. I told them I have seen hundreds of posts on this issue in the past 3 days. Tech support told
    me they have not had any complaints or calls about this. I told them to check these forums because there are people on here with the problem and I doubt everyone's units went bad at the same time while doing the update.
  9. iNb4 Ownage Win User

    HELP!! Cant connect to XBOX live due to unavailable update?

    Hello,

    Thanks for the support message.

    Please review the Issues Connecting to Xbox Live? -- Check Here! sticky post and post back the questions answered in bold.

    Should you have any other concerns, feel free to post back.

    Cheers!
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Cannot connect to Xbox Live due to unavailability of an update!

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