Cannot connect to my account

Discus and support Cannot connect to my account in XBoX on Consoles to solve the problem; Hello, Since 1 week i cannot connect to my Xbox Live account, I have this message "The network is good, but the service encounters some problems"... Discussion in 'XBoX on Consoles' started by CorveePompon381, Jun 5, 2017.

  1. CorveePompon381
    CorveePompon381 Guest

    Cannot connect to my account


    Hello,

    Since 1 week i cannot connect to my Xbox Live account, I have this message "The network is good, but the service encounters some problems"

    Thank you for your helps

    :)
     
    CorveePompon381, Jun 5, 2017
    #1
  2. crazychazzzz
    crazychazzzz Guest
    Need help with xbox live

    Hello
    I don't really understand what has happened to my xbox live account, but i cannot anymore connect my console to internet, though my laptop connects without any problems. More than that, i cannot visit any xbox or microsoft website to get help from there!
    I guess my account might have been hacked somehow. atm, i had my FIFA13 running, but i was using my laptop, so didn't really see what has happened there, it just said that it can no longer connect to live, and when i checked it, i could not connect to internet at all.
    I had no xbox-point (or whatever they are called) on my account, but i had my bank account connected to it.

    i tried visiting ms, or xbox web pages from the other browsers, not working either! and I cannot call to the call service, because I am in Finland and it is 9 a.m. here, unless someone knows 24/7 customer service number!

    so if anyone has any advises what should I do, and suggestions what might have happened, I would appreciate your help.
     
    crazychazzzz, Jun 5, 2017
    #2
  3. Jay1318
    Jay1318 Guest
    Cannot connect to EA Access Hub X1

    My xbox one is having problems with EA. I have never been able to connect to Need For Speed Rivals. And now with the new EA Access Hub, I cannot connect to EA servers to even create an account.

    All my other X1 online activity and gaming is fine. I can play multiplayer Titanfall and all other games no problem. But the stupid EA thing is clearly an issue. The NAT is open and all internet connections are just fine.
     
    Jay1318, Jun 5, 2017
    #3
  4. DEADLYDAVO Win User

    Xbox Live Problems?

    Don't think it's got anything to do with the type of console, this account connects fine, but my gold account won't connect :-( On a 2 month old slim, cannot get on to xbox.com with my main account either
  5. Miss Ermine Win User

    Cannot connect to my live account

    Hey there! I'm sorry to hear you're having so much trouble. I have a few questions that I think will help us get to the bottom of this. Please answer them all if you can.

    1. First off, what's lead you to believe you may be in the Beta? (I do not see this account as one registered for it.)
    2. Second, what exactly happens when you try to connect? The more details/exact error codes you can give us, the better.
  6. Photonimus Win User

    Cannot connect to my live account

    Seems "you must be in the beta" is a generic go-to answer many rookie level ambassadors are throwing at every problem of late.

    Anyway, ciaran, could you post all the error codes here for us to look over?

    I know you've likely posted them all before somewhere, but it's the first step to go through and I don't know what they are.
  7. Francia J. Win User

    My Switch cannot connect to my account

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    If I may ask, are you getting an error message? If yes, I would appreciate it if you can provide me the exact error so I can check what will be the necessary steps.
  8. MoonResident Win User

    Don't understand why?!?!?!?!

    The has no account problem. This profile was created because I cannot connect with my account

    The problem is in inorganicTHOR account. And it happens when I try to connect to xboxlive web page, I can't even connect to the forums to post with my account, and in the Xbox I have the error code 83820070
Thema:

Cannot connect to my account

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