Cannot connect to live

I was watching Netflix and suddenly I was thrown out of live. Now I cannot connect.

:)

 

Can't sign in to my account.

Yes not working, looks like live is down. If you disconnect the net connection it'll let you load your profile on the One but you cannot connect to the Live servers.

 

Ryse Achievements not unlocking

Live was having some connection issues the thing with achievement is if live is having issues you cannot unlock x1 achievements.
The achievement community was groining about this yesterday as nothing was unlocking

 

Hey there RagedSpice

There is currently a service alert for this precise issue. Please see the below page.

support.xbox.com/xbox-live-status

Updates will be posted to that page every 30 minutes until the problem is resolved. These are usually pretty swift fixes so hopefully the wait isnt too long.

I hope this helps.

Many thanks,

Cloud

 

Can't evan open a xbox web page what the heck.???

 

digger hey there

Can you please create your own thread and list your problems in there with as much detail as possible? Users are encouraged to create their own threads so that the focus of support can be directed at the author. Please be mindful that there is a new service
alert that affects Xbox One, Xbox 360 and Xbox on other devices, which may explain why you are having issues. Please keep an eye on the service alert page for updates from the tech team whom are working right now to resolve the problems.

support.xbox.com/xbox-live-status

Many thanks,

Cloud

 

trojan hey there

Unfortunately these things can happen, however the important thing is that the tech team are working hard to remedy the issue. Please lets keep talks of attacks to a bare minimum. Nothing has been confirmed through any official outlet or trusted source,
which makes this pure speculation. Keep an eye on the service alert page for 30 minute updates from the tech team.

support.xbox.com/xbox-live-status

I hope this helps.

Many thanks,

Cloud

 

Dude this sucks!!! On Christmas day ..New console and can't even connect! ! 30 minutes? ?I've been waiting hours!!!

 

ScareChimera901 hey

I can understand your frustration, it's a horrible time for the service to have issues. Lets hope the tech team fix this swiftly, they are usually pretty good at getting problems resolved. They will reflect any fixes in the above link on my last post. Keep
checking in there.

Many thanks,

Cloud

 

ClouudStrife, are you a paid Shill of Microsoft? Keep talks of attacks to a minimum? Uh, earth to XBLIVE, your little secret is being retweeted 100's of thousands of times.

 

Do a web search for "xbox live down" for real information as to what's going on.

 

GORE No sir I am not a paid anything of Microsoft. I am a willing volunteer. My advice remains the same, until or unless this is officially verified by a trusted source rather than a source that claims to take responsibility for an attack every time a giant
service has a hiccup or two. Please follow through with the advice in my previous post.



Many thanks,

Cloud

 

As I said, I only listen to official sources. I have no interest in web searching to find a slew of articles that all source the same twitter feed. Thank you. If you need any support, please create your own thread and detail you problems in there. We will
help you to the best of our ability.

Many thanks,

Cloud

 

Cloud:

www.nbcnews.com/.../hacked-xbox-playstation-networks-both-go-down-christmas-n274821

 

Sony and Xbox are both down so its been hacked....