Cannot connect to Gears 5 Services

Paul-INN · Apr 3, 2020

Hello,

I redeemed a code for Gears 5, installed and can launch the game properly.

However, I cannot connect to the online services. I always get "offline" as status, cannot connect to the store or any lobby/co-op/...

I do play on PC not console

A few times I get the KINNERLAKE error msg (request timed out). But usually the game just goes in offline mode.

Thank you for any help!

:)

Waveycx

Hello, to start have you tried looking up Gears 5 Server status?

There is so many possibilities to networking solutions. Such as what you have done above. Restart Xbox, Modem etc. If you start by looking at the server status for a specific game they should have a website to look at. It may be a device ban, IP Ban to a game
etc. There are so many things that can appear to be an issue.

Try deleting your "Gears 5" Sync data from your console then reload it. When you reload the game you should get a Sync Data Screen on your console. It might help.

T3chnlgydude

Just to be certain, you do have an active Gold Subscription?

Cloud Gear 13

Verified if your internet is working properly if not reboot your router and try again and I recommend as well to uninstall the game and reinstall it again to be safe.

T3chnlgydude

https://www.gears5.com/status

Paul-INN

Hi,

Thanks for the reply.

I already restarted the router and reinstalled twice. Quite a burden at this times to download 70GB three times.

Didnt help.

Regards

Cannot connect to Gears 5 Services