Cannot change the settings of a child account in my family.

Discus and support Cannot change the settings of a child account in my family. in XBoX on Consoles to solve the problem; Me and my sister are playing Minecraft, and she cannot play multiplayer and said that we had to change the settings, so I added her at the "Microsoft... Discussion in 'XBoX on Consoles' started by QueenRodj, Feb 18, 2017.

  1. QueenRodj
    QueenRodj Guest

    Cannot change the settings of a child account in my family.


    Me and my sister are playing Minecraft, and she cannot play multiplayer and said that we had to change the settings, so I added her at the "Microsoft family" as a child account and mine as an adult account, but I still cannot see her account in the privacy
    and online settings. Cannot change the settings of a child account in my family. :(

    Cannot change the settings of a child account in my family. [​IMG]

    :)
     
    QueenRodj, Feb 18, 2017
    #1
  2. WithyGrain17711
    WithyGrain17711 Guest
    Child account does not appear in Xbox Family

    Hi, I cannot change any settings on the Child Account(XIII Whipwreck) When I log in on the Xbox One the Child Account does not appear on my family and whenever I try to add the child account into the family it says that the account is in another family
    even though when logged in the Child Account it says it's apart of my family. The big issue is the fact that my child cannot buy any sort of DLC while on the Xbox One, whereas there is no issue buying items on the Xbox 360. My main issue is not being able
    to change privacy settings on the Child Account through the Aduly Account() even though this is the account we set up as the adult account for XIII Whipwreck.
     
    WithyGrain17711, Feb 18, 2017
    #2
  3. WarningManx9803
    WarningManx9803 Guest
    Gamertag missing

    To make the story short:

    - a did a mistake removing from family the account of my child

    - I added back the account and changed email to a new one

    - both accounts (child and parent) see each other as family members

    Problems:

    - parent privacy & security settings : cannot see my child's gamertag

    - child - privacy & security settings : I get an error

    - child - change gamertag: error too

    - parent can log in to xbox live

    - child cannot log in xbox live: error says parent account is not valid

    Help to solve this mess is needed!!!

    Thanks,

    Cri
     
    WarningManx9803, Feb 18, 2017
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Cannot change the settings of a child account in my family.

    Hey, QueenRodj!

    Sorry to see any issues with adding your sister's account! This is a known issue that I can easily resolve for you, but I will need your sister's gamertag to do so. Post back with that, and I'll post back once you're all set! Cannot change the settings of a child account in my family. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Feb 20, 2017
    #4
  5. QueenRodj
    QueenRodj Guest
    Hello! The gamertag of my sister is LinkedGiraffe40.

    Thank you very much! Cannot change the settings of a child account in my family. :)
     
    QueenRodj, Feb 24, 2017
    #5
  6. QueenRodj
    QueenRodj Guest
    Hello! Pleased to see that someone replied Cannot change the settings of a child account in my family. :D anyway, the gamertag of my sister is LinkedGiraffe40.

    Thank you very much! Cannot change the settings of a child account in my family. :)
     
    QueenRodj, Feb 24, 2017
    #6
  7. Misses Quinzel
    Misses Quinzel Guest
    Thanks for the gamertag, Rodj! You and your sister should have linked accounts now. Please do let me know if you need any further assistance! Cannot change the settings of a child account in my family. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Feb 24, 2017
    #7
  8. QueenRodj
    QueenRodj Guest

    Cannot change the settings of a child account in my family.

    Already saw her account! Thank you! Cannot change the settings of a child account in my family. :)
     
    QueenRodj, Feb 24, 2017
    #8
  9. Misses Quinzel
    Misses Quinzel Guest
    Awesome! I appreciate the confirmation. Cannot change the settings of a child account in my family. :D

    Again, please do let me know if you have other issues. I'm always happy to assist where I can. ^_^

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Oct 31, 2018
    #9
  10. ngocphi Win User

    Cant download rated m content even though I have an adult account and no family or parental settings

    well regardless of what your current windows live id 's age is once set a age of an account cannot be changed

    even by changing the windows live id

    goto my settings

    console settings

    family settings

    if there is family settings there then you have a child account



    goto manage my account on the xbox and see if promote child account is there

    if you are under a family plan you need to create a differnet account for mrated demos
  11. XBF Leo G Win User

    Pur-MaturityRatingsDenialUserNotinFamily

    Hello Lenny=best,

    Thank you for bringing this issue to our attention. An adult account will need to be tied to the child account through a family in order to regulate the

    child account settings    . Once the settings are updated for the child account, the child account should be able to redeem the prepaid code for the game. The article entitled

    how to add a child to a family account     contains information on how to set up a family. Be sure to let us know the results!
  12. XBF Leo G Win User

    Buying Red Dead Redemption 2

    Hello RepairedCrane90,

    Thank you for bringing this issue to our attention. The account will remain a child account from the moment it is created. A customer can change the birth date of the account, but it will not affect the account's status as a child account. This means that
    a
    family must be set up with the child account. Once the family has been established, the parent account can change the

    privacy settings     for the child account. Did you manually change the birth date for the account? Be sure to let us know the results!
  13. ngocphi Win User

    password lock a child account

    thats privacy settings LOL

    they can login all they want and play online

    PARENTAL settings cannot be changed by the child user unless you give them the password

    this requires the parental password

    child accounts cannot change to adults magically

    you can change privacy and family settings with the parental password which i hope you do not give to your children

    you have have it so they cannot post any info on the bio



    again please look at the family account and the family settings link i posted previously
  14. zmaster2XXX Win User

    Buying Red Dead Redemption 2

    Hello RepairedCrane90,

    Thank you for bringing this issue to our attention. The account will remain a child account from the moment it is created. A customer can change the birth date of the account, but it will not affect the account's status as a child account. This means that
    a
    family must be set up with the child account. Once the family has been established, the parent account can change the

    privacy settings     for the child account. Did you manually change the birth date for the account? Be sure to let us know the results!
    Interesting. I had no idea!
Thema:

Cannot change the settings of a child account in my family.

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