cannot change privaxy setting even though I'm not in a family group

The solution to your issue is by creating a new Microsoft account with a 18+ date of birth, do not use an existing one you will have the same issue. Make the new account and then make a family group and invite your existing account to that group as a member. Accept it to the group then go into your new account and change the privacy settings on the family group for your existing account. You then have bypassed the Xbox account block.

I have just had this same issue for some unknown reason even though my Xbox account is 18+ on the DOB. This fixed the issue even though it is a little annoying having to change settings through a different account .

The solution to your issue is by creating a new Microsoft account with a 18+ date of birth, do not use an existing one you will have the same issue. Make the new account and then make a family group and invite your existing account to that group as a member. Accept it to the group then go into your new account and change the privacy settings on the family group for your existing account. You then have bypassed the Xbox account block.

I have just had this same issue for some unknown reason even though my Xbox account is 18+ on the DOB. This fixed the issue even though it is a little annoying having to change settings through a different account .

Hello, PsychPerspicacity. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

Unfortunately, child accounts cannot change their Xbox profile privacy settings. Doesn't matter if they are on a family group or not.

If you need to change your privacy settings, you will need to ask a parent to create a family group, invite you to the group as a member and change your privacy settings for you (if you are not on a family group).

You can check if you are on a family group by going to https://family.microsoft.com and see if it shows only your account or other accounts too.

For a detailed tutorial on how a parent can create a family group and change your privacy settings, please refer to:
https://support.xbox.com/help/family-online-saf...

But are you sure you cannot play online because or your privacy settings? Would you please share a screenshot of the message you receive when trying to play online?

Feel free to ask back any questions you might have. Waiting for your kind reply.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

It is very likely that your account is underage, which is why you cannot change your account's privacy settings. You will need an adult account and are in a family group for an adult to change settings for you.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

It is very likely that your account is underage, which is why you cannot change your account's privacy settings. You will need an adult account and are in a family group for an adult to change settings for you.