cannot change privacy settings

Discus and support cannot change privacy settings in XBoX Games and Apps to solve the problem; i'm trying to play minecraft and it keeps saying i cannot play on servers because how my account is setup, but when trying to change my privacy... Discussion in 'XBoX Games and Apps' started by tommy hills, Aug 4, 2022.

  1. tommy hills
    tommy hills Guest

    cannot change privacy settings


    i'm trying to play minecraft and it keeps saying i cannot play on servers because how my account is setup, but when trying to change my privacy settings i'm redirected to xbox support page. how can i change it?

    :)
     
    tommy hills, Aug 4, 2022
    #1
  2. Pogue McManus Win User

    Cannot change privacy settings.

    You can call Xbox Support 800-469-9269(US&CA) that will be the best way to get this matter fixed since they will be able to view your past issues and hack claim
  3. Rostom L Win User

    Cannot change privacy settings

    Hi Jackson! We'll do our best to sort this out.

    Just to confirm, are you already an adult or still minor?

    If you can't change your account's privacy settings via https://account.xbox.com/Settings, that means that your account is still being recognized by the system as child. It must be added to a Microsoft family group because only the organizer or adult account can change a child's privacy settings.
  4. Francia J. Win User

    cannot change privacy settings

    Hi Tommy, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    This may mean that your account is a child account.

    If you were redirected to a support page, please sign in to https://account.microsoft.com/family and check if there is an organizer account linked to your account then ask the organizer account to sign in to https://account.xbox.com/settings then "allow" the setting on this screenshot.

    If there is no organizer, please ask your parents or guardians to add you as a member by signing in to https://account.microsoft.com/family so they can manage it for you.

    [​IMG]
  5. M3tal Daz3 Win User

    An unexpected error occurred. Please try again later in xbox

  6. M3tal Daz3 Win User

    Online access for family

Thema:

cannot change privacy settings

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