Cannot change my home xbox

Discus and support Cannot change my home xbox in XBoX on Consoles to solve the problem; I am trying to change my home xbox one back to my home console, however I am getting an error message stating that I can only change my home xbox 3... Discussion in 'XBoX on Consoles' started by Dirrkah, Jun 18, 2016.

  1. Dirrkah
    Dirrkah Guest

    Cannot change my home xbox


    I am trying to change my home xbox one back to my home console, however I am getting an error message stating that I can only change my home xbox 3 times in one year. I have only changed it once so I don't know how it would be saying I have changed it more
    than that let alone 3 times. Any suggestions?

    :)
     
    Dirrkah, Jun 18, 2016
    #1
  2. JoelDunaway
    JoelDunaway Guest
    I can not change my Xbox back to my home xbox.

    As of right now I cannot change my Xbox at my current home to my home xbox and thus this doesn't allow for me to play any offline games.
     
    JoelDunaway, Jun 18, 2016
    #2
  3. Mister Maka
    Mister Maka Guest
    My home Xbox - cannot save changes

    Hey there kaidobor.

    Really sorry to hear about the confusion provided by support, a Gold subscription isn't needed to set your Xbox One as your Home console. It is odd that you're continuously receiving this error though. Since this first began, have you tried removing your Xbox
    Live account from your Xbox One and adding it back? Also, please make sure the region of your account is set to your physical location, cross-region accounts aren't supported and can sometimes cause issues like this.
     
    Mister Maka, Jun 18, 2016
    #3
  4. EggsBoxJuan
    EggsBoxJuan Guest

    Cannot change my home xbox

    Hi, if you call Xbox phone support they may be willing to reset the Home Xbox setting on your account.
     
    EggsBoxJuan, Jun 18, 2016
    #4
  5. EggsBoxJuan Win User

    Cannot change my home xbox

    Hi, if you call Xbox phone support they may be willing to reset the Home Xbox setting on your account.
  6. MattyMidway Win User

    Cannot change home Xbox.

    Have you swapped your Home setting a lot over the last year? The current allowance for Home changes is 5 per rolling 365 day period. If you have exceeded that, it is possible that is the cause of your error.

    See this link for more information
    .
  7. Mister Maka Win User

    My home Xbox - cannot save changes

    Hey there kaidobor.

    Really sorry to hear about the confusion provided by support, a Gold subscription isn't needed to set your Xbox One as your Home console. It is odd that you're continuously receiving this error though. Since this first began, have you tried removing your Xbox
    Live account from your Xbox One and adding it back? Also, please make sure the region of your account is set to your physical location, cross-region accounts aren't supported and can sometimes cause issues like this.
  8. LegoNinja187 Win User

    Gameshare

    Unfortunately Xbox users and Xbox Ambassadors cannot reset a home Xbox, and we cannot give you more changes, however you do get 1 additional change 12 months after you set a home Xbox, this applies every time you make a new Xbox One your Home Xbox,
    if need a change now, you will need to contact customer support and see if they can do this for you: https://support.xbox.com/en-US/contact-us
  9. LegoNinja187 Win User

    help please

    Unfortunately Xbox users and Xbox Ambassadors cannot reset a home Xbox, and we cannot give you more changes, however you do get 1 additional change 12 months after you set a home Xbox, this applies every time you make a new Xbox One your Home Xbox,
    if need a change now, you will need to contact customer support and see if they can do this for you: https://support.xbox.com/en-US/contact-us
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Cannot change my home xbox

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