Cannot change gamer tag.

xPikaZillax · Mar 28, 2018

I’ve changed my gamer tag before so I understand I have to pay for a new gamer tag. That’s all well and good, but I can’t change it no matter what. it says my desired gamer tag is available and when ever I go to claim it the screen says “something went wrong”
along with a different error code everytime that cannot be found in the error code lookup screen. It’s been doing this for the past 3 days & I don’t know how to go about fixing this. I have money on my account. Very frustrating.

:)

tidalsnow · Mar 28, 2018

Help with changing gamer tag

i want to change my gt to TidalSnow but someone else has already got it and I don't want to replace one of the letters with numbers so if someone could suggest how I change it up a bit to use it that'd be great.

I've tried it with a space between as Tidal Snow but someone's got that too.

tidalsnow · Mar 28, 2018

Help with changing gamer tag

i want to change my gt to TidalSnow but someone else has already got it and I don't want to replace one of the letters with numbers so if someone could suggest how I change it up a bit to use it that'd be great.

I've tried it with a space between as Tidal Snow but someone's got that too.

Mister Cazador · Mar 29, 2018

Hi there PikaZilla, thanks for reaching out and we're sorry to hear about the frustrating experience.

To check, are you able to
change your gamertag via a web browser as directed on that page or do you still experience error messages?

Ralphie4you

I do not think they are two gamer tags. One is a gamer tag and the other is your nickname. The gamer tag cannot be changed without paying a fee. Your nickname you can change anytime you want

Mister Cazador

Hi there PikaZilla, thanks for reaching out and we're sorry to hear about the frustrating experience.

To check, are you able to
change your gamertag via a web browser as directed on that page or do you still experience error messages?

ngocphi

Nope free gamer tag changes can be issued if it is within first 30 days of creation

Xbox support cannot give you a free gamer tag change

It does not matter if your name is in the gamer tag as it is not enough to reset your passwords and since it is not part of your login info unless you have a bad habit of telling everyone that's your name Noone will even guess that

Nor is a forced gamer tag change will satisfy you as you will get a random name

You will have to pay for a change

DrifterX22

You can try to get a rep either on chat or via phone and attempt to sort this out with them. It is unlikely that this will be changed back as that tag was flagged for a change. In the forums we cannot assist with a gamer tag change.

Tetrasides

You need 800 Microsoft Points (MSP) to change your gamertag. You cannot change it for free. Please view the following help article on changing your Xbox LIVE gamertag.

support.xbox.com/.../how-to-change-your-gamer-tag

Cannot change gamer tag.