Cannot buy with Microsoft balance money

Discus and support Cannot buy with Microsoft balance money in XBoX Games and Apps to solve the problem; My friend has over 150$ on his Microsoft balance and he is unable to buy anything with his balance but he can buy with his credit card... When he try... Discussion in 'XBoX Games and Apps' started by Icarusael, Jan 13, 2014.

  1. Icarusael
    Icarusael Guest

    Cannot buy with Microsoft balance money


    My friend has over 150$ on his Microsoft balance and he is unable to buy anything with his balance but he can buy with his credit card... When he try to buy with his balance, he get this message:

    "There's a problem with your account. To fix the problem, go to
    https://account.live.com    . Alternatively, choose a different payment method."

    What can he do this fix this problem?

    :)
     
    Icarusael, Jan 13, 2014
    #1
  2. BongKaos
    BongKaos Guest
    Cannot use money in Microsoft promotional balance

    Depending on the amount you have availible,

    A purchase can be as easy as the select payment option.....

    Or, you can use the balance towards ANY purchase (when bought through the cosole features)
     
    BongKaos, Jan 13, 2014
    #2
  3. AncientDog24
    AncientDog24 Guest
    Cannot use money in Microsoft promotional balance

    For the last 3 months, I have been given a code to redeem and got some money in the account and it is due to expire on September. How can use that promotional balance to buy things? When I try to buy a game, it told me that the only payment I can make is
    to use my credit card and not that promotional balance.
     
    AncientDog24, Jan 13, 2014
    #3
  4. VisageOfAnAngel
    VisageOfAnAngel Guest

    Cannot buy with Microsoft balance money

    He can call billing support, they're the only ones who can fix the issue.
     
    VisageOfAnAngel, Jan 13, 2014
    #4
  5. VisageOfAnAngel Win User

    Cannot buy with Microsoft balance money

    He can call billing support, they're the only ones who can fix the issue.
  6. ZRenX Win User

    Buying Minecraft with Microsoft account credits.

    Really, Microsoft account balance method this is like a scam. You transfer money across from a parent account to allow a child account to "buy apps" responsibly - apps owned by Microsoft - and now the balance there is useless because, wait for it, you can't use it. Total waste of money! You can't even transfer the balance to another family account. Hopeless.
  7. denis97g Win User

    Xbox gift card

    yes, you can. The money will be in your microsoft account balance so you can use it to buy VC.
  8. SwordofWhedon Win User

    Would I still need to add a payment method when buying a Xbox subscription with the Microsoft balance?

    You also cannot buy subscriptions with your Microsoft balance. It must be a subscription card or a credit card/paypal
  9. THEOWENKILLER Win User

    Cannot use money in Microsoft promotional balance

    Have you tried purchasing direct from this website instead of the console?
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Cannot buy with Microsoft balance money

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