Cannot buy realms on Minecraft ps4 because of "how your microsoft account set up"

Hello @AdamCraven, I hope everything is going well for you!

Thank you for reaching Microsoft Xbox Forum support.

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, I believe that you will need to re-submit a new account recovery form, so that you can recover your microsoft or Xbox account.

Manage Xbox online safety and privacy settings for your family group | Xbox Support

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

I have the same question, but for Minecraft. It states the following: “ You cannot play on realms because of how your Microsoft account is set up. This can be changed in your privacy and online safety settings on aka.ms/accountsettings “

I’ve “allowed” everything on the page it took me to but it’s still not working.

I wanted to play Minecraft PS4 servers but when i signed into my Microsoft account i couldn't play servers because of the message that popped up "You cannot play online multiplayer because of how your Microsoft account is set up." please help me resolve
this problem because i have nothing on my account restricting this type of play.

Please send advice quickly as possible.

I have the same issue with my children’s accounts. No matter what settings I change, they cannot play with me on my realm.

This is infuriating especially since it’s only affecting minecraft. I can play other multiplayer games with them, though.

Hi Belle, I'm back again. I successfully changed my date of birth, as well as my username, and it all shows up on Minecraft, however I still get the same prompt when trying to join a realm. "You cannot play on Realms because of how your Microsoft Account is set up. Please ensure your online safety settings allow Multiplayer and Clubs." I follow the link and it instructs to have a parent change these settings, but obviously, that wasn't the problem.

My microsoft account is not a child account but it still has the same "error message" when I sign in with a child account. (I'm saying error message as in "you cannot play realms because of how your microsoft account
is set up")