Cannot buy - issue with pay method

Maveryck Aivan De Angelis · Apr 9, 2017

Hello! Im Ivan from ARGENTINA. I need some help with my billing.

On my Xbox i cannot add a credit card, it just show me USA states for billing adress, so I cant continue.

On the web I can choose USA ACCOUNT AND AR ACCOUNT, anyway adding my credit card to the AR account makes no difference on the Xbox, still showing me USA payment methods, also credit card is not an option.

·My XBOX LIVE account is from AR.

·XBOX 360 is configured in AR REGION.

·tried to buy from the web market of Xbox.

any help will be appreciated, also im sorry for my english

:)

ngocphi · Apr 9, 2017

it appears to me that I owe MXN $ 139.00, my microsoft balance is MXN $ 351.00 nevertheless it appears to me that I need MXN $ 212.00 note: this is for my xbox live pls fix it

Xbox live currency cannot be used tp pay off an xbox live subscription you will need a payment method

RaulNavarro3 · Apr 9, 2017

I cant pay mi suscription of xbox live gold

Today i buy a code of money to xbox to pay the gold suscription, but when i try to buy the 1 month suscription of gold i cant because in the before month i pay a 1 month gold but in the expiration date i dont pay it and today i want to buy a new suscription
but i cant.

I try to buy it but the xbox asks me for othe method of pay and there are 3 options: with a credit or debit card, with a cellphone or with paypal and i dont have anyone of this and i cant play online so i need your help pls to have a solution i only have
for method of pay the code of money pls help me

Mister Cizl · Apr 10, 2017

Hey Maveryck Aivan! Double check and make sure your region is set properly and if you continue you having issues contact

phone or chat support for further billing assistance. Thanks!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Mister Cizl

Hey Maveryck Aivan! Double check and make sure your region is set properly and if you continue you having issues contact

phone or chat support for further billing assistance. Thanks!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

SwordofWhedon

You must pay it with the method of payment on file, you cannot use account balance to do so

ngocphi

Xbox live currency cannot be used tp pay off an xbox live subscription you will need a payment method

MRallamagoosa

You actually cannot pay for gold subscription using your account balance, that's why it is asking you to use a different method.

ngocphi

Cdkeys.com has lots of sales and make sure you are in the same region as the codes so look at the compatibility

And it is stated on the subscription screen you must have a payment method on file to buy a subscription as it is a renewable tranaaction by design

If you want pay as you go then you buy prepaid subscription cards

Currency cards always say cannot be used for subscriptions no console allows . this because of the design of the subscription

Cannot buy - issue with pay method