Cannot buy games with backward compatibility (Trial Gold)

Hello Cianka,

that is why unable to get the backward compatible games. They will not work with the 14 day trial unfortunately. In this link

describing Xbox live gold there is a section explains the trials.

With an Xbox Live Gold 2- to 14-day trial, you can get Xbox One Games with Gold, and discounted Gold deals.

If it was a one month trial you could get the backward compatible games.

Thanks,

Brad

Hello John,

Trials are basically like a beta. There are limits to trials, reason the games are asking you to purchase is due to it isn't a full Xbox live gold subscription. You also need billing information on the account to get free games with gold that are backward
compatible. If you are still having trouble after getting gold with the games please feel free to come back and we will help you out. here is a article on

Xbox gold trial.

Here it clearly states cant redeem backward compatible

For Xbox 360 console customers only:

• You can’t redeem backward-compatible Games with Gold with this type of Xbox Live Gold trial.
  

Thanks,

Brad

One potential workaround - try accessing using a different connection. Use the website to "purchase" the game whilst on a mobile connection or at a friends house using their broadband. Microsoft seem to have ridiculously inaccurate location information for
IP adresses - and if their systems show the IP address is registered in another country then some purchases (even free ones) can be blocked. Then when you return to your xbox the game should be waiting for you in your download queue.

The xbox support person I spoke to said they couldn't help and I would have to speak to my ISP - even when I said 4 different track-your-ip sites all got my location correct and so it was their data that was wrong. I spoke to my ISP and unsurprisingly they
didn't help either.

My region is Polish ( Poland ) , when i was talking with support they tell me i can download this games from gold and they didn't know why i from my site i can't purchase and download it.

I have connected my Card to my account

Now i wanted MX vs ATV Reflex, and some days ago Mirrors Edge