Cannot buy games with backward compatibility (Trial Gold)

Discus and support Cannot buy games with backward compatibility (Trial Gold) in XBoX Games and Apps to solve the problem; In addition if you were able to "buy" Xbox One GWG, as soon as the month trial of Gold expires any GWG game will be unplayable as the Xbox One REQUIRES... Discussion in 'XBoX Games and Apps' started by trunus-6D946E70-67C7-43BE-A824-44D12DEBF228, Oct 1, 2016.

  1. User 9242019
    User 9242019 Guest

    Cannot buy games with backward compatibility (Trial Gold)


    In addition if you were able to "buy" Xbox One GWG, as soon as the month trial of Gold expires any GWG game will be unplayable as the Xbox One REQUIRES you to remain Gold to play.
     
    User 9242019, Oct 4, 2016
    #16
  2. The Glovner
    The Glovner Guest
    A very valid point.

    Although you'd be crazy not to subscribe these days with the amount of free stuff that gets thrown your way.
     
    The Glovner, Oct 4, 2016
    #17
  3. My region is Polish ( Poland ) , when i was talking with support they tell me i can download this games from gold and they didn't know why i from my site i can't purchase and download it.

    I have connected my Card to my account
     
    trunus-6D946E70-67C7-43BE-A824-44D12DEBF228, Oct 4, 2016
    #18
  4. ngocphi
    ngocphi Guest

    Cannot buy games with backward compatibility (Trial Gold)

    You need to match your account region not your console region

    Please use this troubleshooting.link for the region locks

    forums.xbox.com/.../1622839.aspx

    First your account region has to be chsnged and only every 3momths

    Then change your console region

    And add a appropriate payment method
     
    ngocphi, Oct 4, 2016
    #19
  5. ngocphi
    ngocphi Guest
    FYI if you set it up for England for English content that would be why

    Also.you cannot.chsnge your region since you are on your first 30days

    You need to wait the 90days to change your region
     
    ngocphi, Oct 4, 2016
    #20
  6. I was nothing changing with me account Region.. i live in poland i have all information configure good to POLAND I have connected my credit card, my friend is looking from other console or Pc my account and too have this Error with region, and he was looking
    from his account and he can buy xbox 360 games SO problem is on Xbox site not on me.
     
    trunus-6D946E70-67C7-43BE-A824-44D12DEBF228, Oct 4, 2016
    #21
  7. MARK MAG
    MARK MAG Guest
    One potential workaround - try accessing using a different connection. Use the website to "purchase" the game whilst on a mobile connection or at a friends house using their broadband. Microsoft seem to have ridiculously inaccurate location information for
    IP adresses - and if their systems show the IP address is registered in another country then some purchases (even free ones) can be blocked. Then when you return to your xbox the game should be waiting for you in your download queue.

    The xbox support person I spoke to said they couldn't help and I would have to speak to my ISP - even when I said 4 different track-your-ip sites all got my location correct and so it was their data that was wrong. I spoke to my ISP and unsurprisingly they
    didn't help either.
     
    MARK MAG, Oct 5, 2016
    #22
  8. Cannot buy games with backward compatibility (Trial Gold)

    I had this same problem, I couldnt purchase games online and it only would say offer not available. I came to find out it was my internet connection so i messed with the wifi and it fixed the problem
     
    xXJAYTHEBAKERXx, Oct 5, 2016
    #23
  9. Thanks for the update, trunus! This game is available in Poland, so you should be able to get the game. Additionally, 1 month trials are still full Gold, so you should have access to all the features that comes with it. Are you getting an error on the website
    when you attempt to purchase it there? What is the exact error you're getting when you do (if you want to copy it from Polish, we can translate it ourselves, if you do not want to translate it)? We can dig further into it from there. Cannot buy games with backward compatibility (Trial Gold) :)
     
    Misses Quinzel, Oct 6, 2016
    #24
  10. All games from xbox 360 compatible backward i want to buy i get this error, in polish "Przepraszamy

    Oferta nie jest dostępna w Twoim regionie. " in english "Sorry

    The offer is not available in your region"
     
    trunus-6D946E70-67C7-43BE-A824-44D12DEBF228, Oct 6, 2016
    #25
  11. ngocphi
    ngocphi Guest
    When you queue from the website you need change the locale of the website

    Also your console setting has no bearing on your account setting

    You must change it under my account on this website under change my region
     
    ngocphi, Oct 6, 2016
    #26
  12. For xbox 360 games, using xbox one/xbox website/xbox app you need a credit card or paypal account valid to "buying free" the game.
     
    FabioDaniel11, Oct 7, 2016
    #27
  13. ngocphi
    ngocphi Guest

    Cannot buy games with backward compatibility (Trial Gold)

    You aren't gold.still you are showing as free
     
    ngocphi, Oct 9, 2016
    #28
  14. Problem solved, needed to log in into Xbox 360 console, it create me xbox 360 account on same account what i had problem, every game now i can buy or buy from games with gold.
     
    trunus-6D946E70-67C7-43BE-A824-44D12DEBF228, Oct 10, 2016
    #29
  15. ngocphi
    ngocphi Guest
    Sounds like a child account which the account can only make the purchase from a 360 or a a parental account
     
    ngocphi, Oct 10, 2016
    #30
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Cannot buy games with backward compatibility (Trial Gold)

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